Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 12, 2014
The stay was nice , would do again it was our first time staying at best western .
5 out of 5
Recommended
for Everyone
by David from Greenwood, In

Nice Stay

Posted Jun 11, 2014
Pros: Cleanliness, location and good breakfast
Cons: I wish the pool would stay open later.....each night we got back to our room around 9:30pm and the pool closes at 10:00pm.
Location: Great location and lots of things to do. The Dixie Stampede is worth the money. Nice show and good food.
i have stayed several times at this hotel. They staff are always friendly and helpful, breakfast is very good and a great savings to a family. The hotel is convient, right on the main strip and close to a lot of good restaurants and entertainment areas. The trolly is a real convience and is even handicapped accessible. Only about a 10 minute trip to Gatlinburg for additional shopping and entertainment. I don't think you will find a better value in the Smokies....I haven't!
3 out of 5
Recommended
for Everyone
by Dave from TN

Ok hotel w/ good pools in great location

Posted Jun 10, 2014
Pros: Location
Cons: Rate, beds,
Location: Near DW Lane on the west side of parkway. Walk to tx roadhouse. Across pkwy from Dixie stampeed. Easy in & out.
Its an ok hotel in a great PF location. Pools are nice & get lots of sun. Can get crowded tho. Breakfast included might save a few bucks but its nothing special. Room was clean & comfortable but beds were hard. Service was limited but ok. wifi worked fine & was free! Only issue was w/ the expedia mobile app rate. Not being correct & not including taxes even tho it reads that it does. For the total price, would rather stay elsewhere.
5 out of 5
Recommended
for Everyone
by WV Guest from West Virginia

Reasonably priced for what I expected

Posted Jun 4, 2014
We enjoyed our stay for several nights. We have honestly booked to stay here three more times through the summer to enjoy local attractions of Dollywood and Splash Country. Continental Breakfast was a little disappointing for variety and tastiness, but OK. We are going back!
5 out of 5
Recommended
for Everyone
by Jenny from Tennessee

Enjoyed our stay

Posted Jun 1, 2014
Staff was great, breakfast was real good, we loved the outdoor pool. We would for sure say there again
5 out of 5
Recommended
for Families
by Christal from Rock Spring, GA

Great Room, Staff and location

Posted May 19, 2014
Pros: Clean, shower was great, bed was great. Had all the in-room amenities. Great location to everything.
Cons: Keep loud guests under control so they don't ruin the stays of the quiet guests!
Location: The location is perfect. Right in the middle of the Pigeon Forge main drag. You can get to anywhere fairly quickly walking or driving.
We have stayed here before. We noticed this time the room was remodeled and updated. The bed was great! Nice & firm with lots of pillows. Breakfast was OK, but it actually had more stuff than I expected for a "continental" breakfast. Staff as always was very friendly and accommodating.
5 out of 5
Recommended
for Everyone
by Monica from Island KY

Very impressed

Posted Mar 4, 2014
The hotel was very clean and spacious. We stayed in a suite. Had a fireplace and jacuzzi tub. There was enough room for 5 of us to stay comfortable. A king bed, a queen, and sleeper sofa. Dining room table, 2 tvs and desk. The wifi was excellent. The pool and hot tub were great. The continental breakfast was good too. I would definitely recommend and will be staying there again next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2013
Very clean and comfortable for a great price. Breakfast is awesome!
3 out of 5
by A verified traveler

Posted Nov 26, 2013
This is an older hotel and you have to go outside to get to the indoor pool. I came home with a killer cold! The bathtub also had a dripping faucet. This hotel was okay but I probably won't stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast was bad

Posted Nov 8, 2013