Ratings based on 158 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chestnut Hill, Tn

Better days

Posted Jul 21, 2014
Pros: Location
Cons: Friendliness of the staff
Location: Chair Lift- Gatlinburg tram- Great Smokey Mountains National Park
When we got in the lobby the receptionist was on the phone and did not acknowledge us finally a second person came and helped us check in. We had ask for a street side room but no mention was made of our request. They had breakfast from 7:00am till 10:00 am. We went down about 8:45 am and they were already out of some selections. The room was clean but the lobby smelled bad.
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

On the strip

Posted Jun 21, 2014
Good location to walk anywhere in Gatlinburg. Breakfast was normal.
4 out of 5
Recommended
for Everyone
by Tim from Tn

good location

Posted Jun 18, 2014
Pros: Parking was away from the general tourist traffic. Breakfast was a little slow getting started but sure didn't leave hungry.
Cons: The hallways had no ventilation and smelled bad. The balcony door handle was very loose.
Location: Great location at the end of the main street. very easy to just walk one side of the street and then the other side back to the hotel.
great parking. Nice rooms and clean linen. priced very competitive for the area.
3 out of 5
Recommended
for Everyone
by Lori from East TN

Posted Jun 15, 2014
Pros: Breakfast!
Cons: More attentive to public restrooms in the lobby
Location: Great location. Walking distance to anything
The shower curtain smelled soured. The breakfast was GREAT!! I had to ask for soap twice for the public restroom in the lobby. The front desk didn't care if they helped you or not.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very relaxing

Posted Apr 15, 2014
Very quiet room. Comfortable and clean. Easy access to hotel from parking. Elevators right inside door.
2 out of 5
by A verified traveler

Not Impressed

Posted Apr 15, 2014
If I was in Gatlinburg I would stay somewhere else besides this place.
4 out of 5
Recommended
for Everyone
by A verified traveler

on the strip in Gatlinburg,

Posted Apr 13, 2014
Pros: location, location, location: near everything but away from it all!
Cons: Soundproof the room from traffic noise.
Location: location was great: again - near everything but not congested.
Near to all of the entertainment, attractions and dining, and to the entrance of the Great Smoky Mountain National Park. Not in the heart of all of the hustle and bustle so it is a little more relaxing and easier to enter and exit the parking lot. But lacked sound-proofing: we could hear a lot of the traffic. Really enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Mar 12, 2014
Staff is excellent rooms are nice. Will stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 13, 2014
Hotel was in a good location right at the beginning of town. Really clean, could smell cleaning products and the sheets smelled like bleach whuch is a plus for me
5 out of 5
Recommended
for Everyone
by A verified traveler

A Fu weekend with the grand-baby

Posted Jan 29, 2014
Pros: It is on the main road, it has a balcony and convenient to all the local attractions
Cons: Actually we can't think of anything that could be improved, it really was a nice hotel
Location: Just step out of the hotel and you have arrived! Shops, attractions and resturants within steps
It was very clean, and convenient to step out the door to the local shops and restaurants. The complementary breakfast with the omelette was much more than we would have expected and very good! We will definitely stay again.