Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful place

Posted Jul 8, 2014
Everything was perfect. Nothing. Looked run down or wore out. Up to date and very clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place soon to be better.

Posted Apr 21, 2014
Pros: The room layout is great.
Cons: The speed of the elevator.
My wife and I recently stayed one night here. We have stayed here before, and we have enjoyed our stay here. The only thing about our stay this time was the hotel is under going a complete renovation. I just wished we were made aware of this before we checked in. We still enjoyed our stay here. I think once the renovation is complete. This will be one of the best places to stay in Pigeon Forge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel near to all Pigeon Forge attractio

Posted Dec 11, 2013
Pros: Very clean,excellent staff,close to all the Pigeon Forge and Gatlinburg attractions.
Location: Titanic museum,Smoky Mountain Opry,Wonderworks,Dollywood,Dixie Stampede
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2013
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2013
4 out of 5
Recommended
for Families
by A verified traveler

been there before....probably will come again

Posted Jul 18, 2013
Pros: clean, safe, reliable
Cons: mattresses getting a little soft
Location: went to dollywood
enjoyed quick trip with my family. always pleased with the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel

Posted Jul 15, 2013
Location: Close to the downtown area
We only stayed one night, but it was a nice, clean hotel that was close to all the action downtown.
5 out of 5
Recommended
for Everyone
by John from Atlanta, GA

Relaxing stay for the family

Posted May 22, 2013
Pros: Great location and close to everything.
Cons: They were remodeling the entrance, but it will look nice when they are finished.
Location: great location.
Great hotel and helpful staff. We will certainly return to this hotel and this beautiful area of Tennessee.
5 out of 5
Recommended
for Everyone
by Nana from Chattanooga, USA

Great for grandparent watching local sports.

Posted Feb 5, 2013
Pros: comfortable bed
Cons: had to leave
Location: Ideal.for convention center activities.
Loved the jet tub in the room. pool and spa was fun also. Staff very friendly. Close to our volleyball tourney, we will be back and recomend to vactioners.
3 out of 5
by A verified traveler

Never Again

Posted Dec 28, 2012
The mattress was comfortable. The remote control was filthy. The fan heat/AC system was loud even on low and never shut off. The thermostat must have been broken because even on 64 degrees the heater and fan for the heater never shut off. There were only 2 settings---ON(sweltering) and OFF( freezing).