Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Close to convention center and just off I 40!

Posted Apr 18, 2015
Hitel was very clean, great staff and close to the convention center!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond Hill GA

Close to highway

Posted Apr 5, 2015
Nice and clean hotel. It was close to the highway, clean and a nice staff. Also the breakfast buffet was really good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Posted Apr 3, 2015
Very nice and clean and awesome breakfast! Kids love indoor pool
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for overnight to other locations

Posted Mar 30, 2015
Nice newer hotel. Clean. Room was very comfortable and large. Beds very comfortable.
1 out of 5
by A verified travelerfrom SC

Not what was expected.

Posted Mar 16, 2015
Pros: Nothing but the location.
Cons: The hotel needs to be kept up on the inside. Whatever that smell was get rid of it.
This is the second time I took the room with the discount and the room cannot be cancelled. Both times the room was on the ground floor. In this case when we came in the hotel smelled. The desk claimed it was the cleaning crew. I don't know. The room also smelled. The lights were missing bulbs. The room was very dark. It was night and the lamp shades were badly damaged. We were able to get credit for the room and we ended up going to another hotel. The problem is since we were in the area for a competition the prices of the rooms went up and it ended up costing me over 100.00 extra. The manage was called but would only allow a refund. Expedia could not get me a room for the night since it was after 8 pm. In my opinion the inside of the hotel was not as it should have been. When we were trying to book a room we noticed the furniture in the lobby was stained. Not good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Great place excellent service and the free breakfast was great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, clean, will definitely stay again.

Posted Feb 17, 2015
We made last minute plans to go to Tennessee for a weekend and honestly this was the only place not fully booked for a reasonable price. I was very happy with our stay. Room was big and very clean and the breakfast was probably the best I've ever had at a hotel (very good). The only complaint is the hot tub and pool were FULL of little kids (about 7 years old) with no adults with them. When there was finally room to get in the hot tub the water was barely warm, turns out it was broken the whole time. So that was kind of disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2015
Pros: The location was perfect1
It was a great experience1 The staff was great; the breakfast was great.
5 out of 5
Recommended
for Families
by Michaelfrom orient ohio

Great

Posted Jan 20, 2015 on Hotels.com
Very clean and very friendly staff. Very good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent room at a fair price

Posted Jan 19, 2015
Pros: The room was clean, staff was cordial, and the quailty of the room furnishings was excellent.
Location: Kodak, TN --- close to Pigeon Forge and Gatlinburg
Rooms were in excellent condition. Bed linens were of very good quailty and the room was much nicer than more expensive hotels I have stayed at in the past.