Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from ILLinois

Posted Aug 15, 2014
Pros: The staff are nice.
Cons: They should update the floor/ carpet and air condition is not working well.
Location: Location is ok near in highway. Not far away in restaurant.
The first room that they gave us have smells damp wet something. We request other room and they accommodate us to transfer in 2nd room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Frankfort, IL

Nice place to stay right by the freeway

Posted Aug 11, 2014
About 40 mins from Gatlingurg, nice staff, good breakfast options. The bath was not smelling too good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2014
The overall experience at the hotel was good. It was clean and the staff was friendly. The hotel is kind of showing age and wear. The continental breakfast was excellent. The hotel is very close to the interstate but kind of far from area attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wondedul Hotel!!!!

Posted Jul 11, 2014
Checked in late. Offered late checkout, large clean room, and accommodating staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bolt, WV

Great hotel

Posted Jul 2, 2014
This was the cleanest hotel I have ever stayed at. And very comfortable and nicely decorated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Danville, IL

Pleasently surprised

Posted Jun 27, 2014
We made very last minute reservations for 6 of us. We git a room with 2 queen beds and a put out couch. The boys said it was very uncomfortable(sorry boy). Ours queen beds were great!! We all got showers and a very good breakfast before we hit the road again. Was worth the money. Staff was friendly and it was very clean and cozy. I would recommend it to everyone. Very pleased!!!
4 out of 5
Recommended
for Everyone
by Rick from Lima, OH

Nice place to stay.

Posted Jun 10, 2014
Pros: It was clean and quiet. The staff was very friendly.
Cons: The bathroom lighting could be brighter.
Location: The location was out of the way. Be prepared to drive to near by points of interest.
This was a nice, clean, quiet place to stay. The rooms were comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything but not too close

Posted May 27, 2014
Pros: Clean hotel, friendly staff
Cons: Breakfast could offer some alternatives for gluten free diet
Enjoyed a couple of days in the area to celebrate 25th Anniversary
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 24, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 21, 2014 on Hotels.com