Ratings based on 143 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Kentucky
very nice hotel close to everything we liked to doPosted Feb 7, 2015
Pros: Close to everything! We could always find something to do,, even on the side streets off the main parkway. The continental breakfast bar was delicious
Cons: We feel that the breakfast bar should stay available at least until10:00. When we're on vacation, we don't always get up so early.
Location: drive through the mountains, Dollywood, Arcades, shopping
this hotel was close to all the things we like to do like drive through the mountains, and loads of things to do with the grandchildren. The staff was always very pleasant and helpful. The rooms were clean and spacious for us.
for Everyoneby A verified travelerfrom Tenn
Posted Jan 30, 2015
Pros: It was cleann
The hotel was fine but we were supposed to get a hot tub and fireplace through Expedia and did not get that
for Everyoneby A verified travelerfrom Atlanta, GA
Nice stay, convenient and good value.Posted Dec 8, 2014
Good hotel, clean, convenient and friendly. It is a good choice for people going to an event in Charlotte but wanting to stay outside the cityStaff was friendly and helpful. Breakfast was pretty good.
for Personal Eventby Soennefrom Germany
Again - anytimePosted Oct 25, 2014 on Hotels.com
Very good hotel, perfectly located, big rooms, kind staff, worth its rate
for Couplesby A verified traveler
Comfortable Comfort SuitePosted Oct 21, 2014 on Hotels.com
for Personal Eventby Sandrafrom Clayton
Visit event with grandchildrenPosted Oct 14, 2014 on Hotels.com
On night we check in cover on bed stain and drops of stain. Report to front desk Tony. Not very concern. Room not sweep the whole time we were there. Very poor job cleaning a dirty room. Very disappoint with the room. Hotel personnel very nice. They are not concern with any concerns guest have
for Familiesby sohailfrom memphis
head of familyPosted Oct 12, 2014 on Hotels.com
rooms were not clean,bathroom not clean
for Shoppingby A verified traveler
Great StayPosted Sep 24, 2014 on Hotels.com
We always stay at the Comfort Suites when we come to Pigeon Forge. We love the location. This time the beds were a little to firm but we adjusted. Thanks for the great experience and we will be there next year.
for Familiesby Tonifrom Statesville NC
Great HotelPosted Aug 27, 2014 on Hotels.com
I had an overall very good experience. Breakfast just so-so and I wished it was available later than 9am but I would still definitely stay again. We didn't have a microwave in our room but they let us use the one in their kitchen. Loved the balcony view. Got my money's worth
for Familiesby Traciefrom NC
Great!!!Posted Jul 26, 2014 on Hotels.com
This hotel was great. It was located on Teaster Street which was a great back road to avoid traffic. Very convenient when going to Dollywood. Centrally located!! We would recommend staying here.