Ratings based on 386 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom VA
Nice hotel close to everythingPosted Dec 18, 2014
Very nice and clean. Only thing it needs is a little more heat in the bathroom. Staff was wonderful.
for Everyoneby A verified travelerfrom Aiken, SC
Clean and comfortablePosted Dec 17, 2014
The room was clean and comfortable,also roomy. Free breakfast was okay but nothing to write home about. Staff at front desk was friendly. I would stay here again.
for Everyoneby A verified travelerfrom from Cincinnati
Great HotelPosted Dec 17, 2014
Pros: free parking, breakfast.lose to attractions.
Great hotel, close to sights, free parking, friendly staff. Also the free breakfast was delicious. I have stayed here several time. Know a good deal and will keep coming back.
for Everyoneby A verified travelerfrom Ky
Posted Nov 2, 2014
Had trouble with tv . Was out 1 night we were gone the next day came back in still no tv. Asked for another room they gave us one , but no offer to help move , no sorry are anything , that was the manager on duty, everyone else was nice. 10-30-14
for Everyoneby A verified travelerfrom B
Great views & locationPosted Oct 25, 2014
Found staff to be very accomidating especially housekeeping.Clean, comfortable and quiet room.The free continental breakfast was very good.We will be back.
by A verified traveler
SuckedPosted Oct 22, 2014
Cons: Lower the price....this was an $80 a night room at best.
The pictures were misleading and I requested a crib....that turned out I had to assemble myself (which was a small play pen).
for Everyoneby A verified travelerfrom bryan, ohio
Clean hotel walking to downtown shopsPosted Oct 21, 2014
Clean, great location, good breakfast... Overall great experience
for Everyoneby A verified travelerfrom Clarksville, TN
AWESOME!Posted Oct 14, 2014
Pros: Great price, clean, recently remodeled rooms, friendly and helpful staff.
Cons: Nothing, all exceeded my expectations.
Location: Location is fantastic at the crossroads. Easy to get to most attractions by walking as well as affordable dining.
Beds were clean and comfortable. Check in was quick and easy. Less than a minute. Staff was always available and helpful. Wonderful location to all Gatlinburg strip attractions. We were in town for our son's wedding. We made all of the arrangements online as we live 5 hours away. Location was handy at the "Crossroads" as the wedding was on the mountainside 9 miles out. Even though traffic was very heavy with an annual craft fair, we were able to maneuver quite easily and timely.
for Familiesby A verified travelerfrom mich.
close to down walking distance.aPosted Sep 28, 2014
Pros: easy to find
Cons: bath room should be larger.
Location: pigon forge and smokies.
a good place to stay to sleep andvisit down town in am return to re visit st up for atfernoon
Recommendedby A verified traveler
Posted Sep 16, 2014 on Hotels.com