Ratings based on 432 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from spottsville,ky

Posted Jun 11, 2015
Pros: it was very clean.
Location: it is located about a half a block from the main street in Gatlinburgh. it is close t5o everything.
it was very clean. within walking distance of almost everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2015
This was a great hotel. Great location, great breakfast, comfy beds, there's really nothing bad about this hotel that I can see!!!
2 out of 5
by A verified traveler from w

Hotel near heart of gatlinburg

Posted Jun 7, 2015
Hotel was older updates were completed but the room smelled old. Staff couldn't answer our questions about gatlinburg. We had a jetted jacuzzi but would not use it as it appeared dirty. The mirrors around the tub were smudged and dirty . One person could barely fit in the bathroom unless you kept the door open. Very disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler from jb

Super nice

Posted May 26, 2015
Loved it. Spacious. Clean. Great location. Quiet. Safe. Kid friendly. Small pool but still nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Virginia

Close to everything !!!!

Posted May 10, 2015
Quiet really nice folks walk to everything no need to deal with traffic. Great
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgetown, ky

Great place!

Posted May 3, 2015
Pros: Walking distance to the Gatlinburg strip and attractions and very reasonable. Very clean and comfortable.
Location: Great location, walking distance to attractions. Close to Franny Adams Theater, the ripleys aquarium, ripleys believe it or not, and star cars.
The hotel was wonderful, close to Gatlinburg attractions. Great room, comfortable, and clean. The staff is great and helped us out. We wanted to leave a day early and we had no problems in doing that, they worked with us and they were very understanding. We had a great time and recommend it to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Descent Hotel for the price

Posted Apr 30, 2015
The hotel is nothing special. The good is that it is on the main street where you can walk to everything. Price is descent.
3 out of 5
by A verified traveler

Posted Apr 27, 2015
This is a motel lodge not to be Confused with a hotel. my husband saw a gigantic rat outside the breakfast area. However the rooms were cleaner than I initially expected them to be. I would not stay here again but I definitely stayed at worse places.
3 out of 5
Recommended
for Everyone
by A verified traveler from from Michigan

Great location, short walk to all downtown

Posted Apr 6, 2015
Breakfast was great, but starts a little late~7:30, would have liked to be on the mountains by then Convenient to activities, shopping, & restaurants! Pool wasn't ready for season yet..bummer
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Soccer tourney in comfort

Posted Apr 5, 2015 on Hotels
Crossroad Inn and Suites was a comfortable place to stay. We were there for a soccer tournament and the location of the motel was convenient to all the shops, restaurants, and the tournament location. The only downside was the WIFI. It was spotty at best. The signal was very weak.