Ratings based on 684 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Gayle from Georgia

Great time!

Posted Apr 8, 2014
Pros: Location, location, location
Cons: Time limits on kids at the pools....
Location: It was close enough to Gatlinburg and Pigeon Forge, far enough to be away from the crowds!
Was a really nice time. Only problem we had was that the pool and hot tub were sooooo full of kids, we couldn't use them. This lasted till well over 10pm so we never got to use them. Other than that, was wonderful!
3 out of 5
by Jamie from Louisville, KY.

Stressful

Posted Apr 7, 2014
The whole stay I worried about keeping the kids super quite, and pressure to keep the place clean. Before leaving I spent 2 hours cleaning. Afraid I would be charged extra if the maids actually had to clean something. It took 40+ mins. to drive anywhere we wanted to go, most of our trip was spent in the car. Will not stay here again, the little notes left everywhere took any an all fun I could of had out of the picture. The only pro plenty of space but outdated and drab.
5 out of 5
Recommended
for Everyone
by Michelle from Marietta

Terrific resort with a wonderful view

Posted Apr 2, 2014
Lovely place to stay. Great for family with younger children as has playground, walking trail and indoor pool. Unit was in great condition and very comfortable.
5 out of 5
Recommended
for Everyone
by Tiffany from avon, indiana

The best view!

Posted Apr 1, 2014
It was a short ride from all the attractions and tucked away. We loved the view from our room. My kids loved they had their own room with a spiral staircase. The front desk lady was super nice. The view was the best thing. I was scared before we got there about the drive into the mountains but it wasn't bad at all. We felt very comfortable there.
5 out of 5
Recommended
for Everyone
by megan from terre haute, in

Awesome view!

Posted Mar 6, 2014
This was the best place we have ever stayed. Definitely will stay here again!
5 out of 5
Recommended
for Everyone
by Michelle from Alabama

Excellent

Posted Feb 19, 2014
Stayed in D103 and it was Amazing. Was very private and secluded and only about 15-20 minutes to downtown Gatlinburg. Highly recommend this resort!
1 out of 5
by A verified traveler

Up on the mountain

Posted Feb 17, 2014
When I booked this hotel it did not say anything about it being 30 minutes from Gatlinburg and so high up on the mountain. My kids started freaking out on the drive up to the resort. On the drive up the mountain there was another car coming the other direction and we came very very close to the edge just to avoid the other vehicle in the snow and ice. I think there should have been better details on where the resort is located.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 17, 2014
Extremely nice staff. Excellent location. Terrific views.
5 out of 5
Recommended
for Everyone
by Tonya from Hickory, NC

Nice and relaxing

Posted Feb 17, 2014
We had a great stay over Valentine's Day. The room was very clean and completely furnished with the things we needed. A weekend in this room was exactly what my husband and I needed. I will definitely be coming back in the future.
4 out of 5
Recommended
for Everyone
by Nana to 3 from Murfreesboro, TN

Holiday treat!

Posted Jan 7, 2014
We had a wonderful trip and Deer Ridge was a hidden treasure. Tucked away in the mountains, this resort was surprisingly close to everything. The condo felt like coming home after a busy day of enjoying the many attractions found in Gatlinburg & Pigeon Forge.