Ratings based on 161 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from tri state oh
Great Price with Expedia ChargePosted Aug 12, 2014
Pros: Price & Location
Cons: More fruit selection at BREAKFAST. UPDATING as in rooms tiles & little touches.
Location: Sevierville TN there was a Kroger right there. Russell Stoffer & Blue Bell wasn't far. Bass Pro Shop must to see.
Room was clean. Pool area just big enough for kids to have fun. Breakfast was hot & ready at 6:30 am. The staff was very friendly during every shift.
for Everyoneby A verified traveler
Good valuePosted Aug 11, 2014
Pros: Clean and quiet. Room was cool upon our arrival. Staff was nice.
Cons: Room needs to be a little bigger and adding an upholstered chair would help.
Location: Visiting Smoky mountains for vacation.
Room was clean and neat, but VERY small. Barely enough room to walk around the king size bed. Mattress was very hard.
for Everyoneby A verified traveler from Tennessee
Clean, but small.Posted Aug 10, 2014
The hotel and room were very clean, but the room was quite small. We had the king sized bed room and the bed took up almost all of the room. The bed was squeaky, as mentioned in previous reviews, but it wasn't that big of a deal. I would stay again.
for Familiesby A verified traveler from Allardt, Tennessee
Loved Our Stay ay Econo Lodge Sevierville!Posted Aug 6, 2014
Pros: The room, the pool, the convenience of vending machines and other facilities, the people, we just liked it all!
Cons: Maybe a little more handicap parking?
Location: It's the Sevierville/Pigeon Forge/Gatlinburg area, they have everything and the Great Smoky Mountains too, and even Tennessee Smokies baseball.
Check in was quick and easy, girl at the front was courteous and friendly, staff was very helpful and the room and the facilities were just great. We would recommend this hotel to anybody looking for a place to stay in this area. And it was a really nice place for a very reasonable price.
by A verified traveler
OverallPosted Aug 4, 2014
Breakfast did not last long enough Rooms smelled and bathroom was dirty. Service did not replace all trash bags.
by A verified traveler from indianapolis
Dirty and unfriendly.Posted Aug 4, 2014
Cons: Cleanliness, replace beds, expand breakfast area.
Location: Nothing immediate but only a short commute.
The hotel location was decent. The staff was very unfriendly. The rooms were terrible, very dirty and unkept. Many of the floor tiles in the bathroom could be lifted up. We found long dark hair all over the shower. When we pulled back the sheets to check the bed there were stains all over the mattresses.
Comment from Hotel Management
Aug 9, 2014 by The Management, Hotel Management
We're disappointed to hear that your stay did not live up to your expectations. This kind of guest feedback is critical though in helping us focus on improving those elements most important to guest satisfaction. We hope to see you again if you are back in the area.
for Everyoneby A verified traveler from Knoxville, TN
Great price nice stayPosted Jul 31, 2014
We stayed for three nights and found the hotel comfortable. There was a strange smell (musty like) but It was clean which is my main concern when booking hotels. The pool was much smaller then expectedand could use better chairs and tables. The staff was friendly and the free breakfast was great. Every morning there was eggs, waffles, cereal, fruit, toast.... if you dont want that there is a Cracker Barrell next door. It sits a few miles out of the downtown area so that may concern some but it only took a couple of minutes to get anywhere so it wasn't a problem. Overall we would stay again.
Comment from Hotel Management
Aug 8, 2014 by The Management, Hotel Management
We appreciate you taking the time out to post a review about your stay on Expedia. We depend on this type of feedback to help us in our efforts to constantly improve our property in the right way. We thank you for your stay and hope to see you again if you are back in the area.
for Everyoneby A verified traveler from woodstock,ga
nice hotel for the pricePosted Jul 28, 2014
had a great stay. close enough to the attractions, yet not in the mix.
for Everyoneby A verified traveler from Cincinnati
Posted Jul 21, 2014
Very friendly staff. Great breakfast for complimentary.
by A verified traveler
Posted Jul 14, 2014
Cons: The tile all over the hotel is cracked and or not set in mortar.
The beds need to be replaced. One of the beds squeeked so bad you could not even lift your arm or leg without it sounding like it was going to fall apart. The next night we moved to another room. There was mildew in several places in the bathroom and there was a bad musty smell when you lay on the bed and the air conditioner cuts off. We had a screaming kid in the room beside us, only matching by the parents screaming back at the child. The room above us apparently had kids that thought the room was a jungle gym. It sounded like they were jumping off the beds and running around the room til around midnight.