“Tried and True”

Enjoyed our stay. Hotel was clean and comfortable Bed linens appeared to be completely washable. (yea) Plenty of pillows and other linens. Front desk and housekeeping staff were friendly. Didn't visit breakfast area, but they do keep coffee available all the time..Nice. Coffee bar was clean and well stocked.Also carpet appeared fresh and clean. have stayed here before and will again when in the area.

“Wonderful”

The room was great. The beds were comfortable. It was clean and quiet.

“I will stay there again, this was my third time there.”

The staff is very nice and the maids do not bother you...no knocking entirely to early in the morning like other hotels. I like to stay there because it is right by a huge outlet mall, The Chop House, Damons, Olive Garden and Red Lobster. We stayed in December and it seems like the hotel had been totally refurbished...they went smoke free in all rooms which we liked.

“A great value for the money”

I was very pleased with my recent stay. The staff was very friendly and responsive to all my needs. The room was very clean and well maintained. And best located directly across the street from the Tanger Outlet Mall it was in the heart of all the area has to offer. I do wish there had been a micro/fridge in the room, but otherwise a great value for the money.

“Family Atmosphere”

Great for non-smokers! This is a smoke-free hotel. Rooms are ultra clean. Easy access from the road. Better than usual complimentary breakfast. Front desk will purchase tickets for attractions so you do not have to wait in line when you go to shows or other places. Hotel staff are extremely friendly and accomadating. I strongly recommend a relaxing stay here!

“Would recommend!”

Nicely remodeled in good location. Staff was friendly and courteous.

“Good Location”

The room and location were very good. The over all motel was not good enough for the price. Although I will recommend it as a good motel I will suggest to look for a less pricey place to stay.

“Good Marriott Choice for visiting Smokeys and Dollywood”

The breakfast choices were ample, though the serving times were a little shorter than I prefer. The location next to a horse backing riding area gave us a pleasant view of a field and 2 or 3 ponies. The hotel also offered free washers, dryers and soap on most floors. I'd done mine the night before for big bucks in a Nashville hotel and found that a little annoying. The recommendations for our sole dinner which we got from the front desk were perfect and convenient.

“not impressed”

I have stayed at other Fairfield Inns in different states and have always felt like they were top of the line, well I kind of felt cheated here. I have stayed at the other guys across the road and frankly considering the price between them and the Fairfield I got a lot more for my dollar. A firm mattress, a bathroom exhaust fan, microwave and a fridge. Not included at the Fairfield.

“Was expecting better service”

The hotel was clean and at first we were excited about our hotel choice. The breakfast provided was horrible. The food offered had poor quality and poor selection. When our commode was stopped up the person from front desk brought us a plunger in a nasty plastic bag. We feel they should have taken care of this problem with someone on staff.