Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Hopper from Bronx NY

Hotel with a good location and amenities.

Posted Aug 3, 2012
Pros: The hotel provides good amenities and hot tub by pool side.
Cons: none
Location: Great location to Gatlinburg.
This hotel is on main street and with a good view. Excellent staff and helpful with directions. Excellent breakfast provided. Beautiful working fire place in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Jul 6, 2012
Excellent location. Room is very nice and modern. Friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by Cindy from Atlanta, GA, USA

Satified, but not Happy

Posted Jun 14, 2012
Pros: Breakfast and location on main strip
Cons: TV worked no sound on new flat screen
Location: The 967 parkway location was great for walking instead of driving.
The sound did not work on TV new flat screen Was told by Front Desk and Maintenance that software was not updated on TV. Which was a poor excuse since the hotel had just completed renovations of hotel.
3 out of 5
Recommended
for Everyone
by Dani s. from Tel aviv

Good

Posted Apr 14, 2012
Pros: The desk man and the place
Cons: Close to the attractions
Location: Very good
Very good attitude but to much constructive works at site
5 out of 5
Recommended
for Everyone
by A verified traveler

Very enjoyable stay

Posted Feb 7, 2012
Pros: Location
Location: Close to shopping and resturaunts
Very nice hotel. We stayed in a creekside room with a balcony. Very clean. Excellent breakfast. Would recommend this location. Will stay again.
5 out of 5
Recommended
by A verified traveler from Saluda North Carolina

feels like home!

Posted Nov 22, 2011
Location: we love tennessee & visit often so cades cove ,dollywood,any of the dinner attractions,we did ripleys beleive it or not this weekend we always do the chairlifts,ober gatlinburg we try one or two new things every time we visit love it!!!!!
my family & i just stayed in pigeon forge 2 weeks ago it was ok but our stay at the hampton in gatlinburg was awsome the bed was so comfy it was like bein at home the room was clean updated & comfotable loved it oh & the continental breakfast was the best we ever had thank you we will definately stay here again!!!!!!!!!!
1 out of 5
Recommended
by A verified traveler from Anderson, SC

"Already planning our next trip"

Posted Nov 22, 2011
This is a great place for a relaxing time. The staff are very helpful, very knowledgeable about the area and extremely friendly. Rooms are comfortable, with all ameneties.
4 out of 5
Recommended
for Couples
by A verified traveler from Mohawk,Tennessee

Excellent Location, Comfortable Beds, Great Service!

Posted Jun 15, 2011
Except for the construction that is ongoing..( fixing the pool, etc..) this is an excellent choice for a hotel. The beds are extremely comfortable, you are right in the center of all the action, and the staff are helpful. They offer a hot breakfast for free too..we will be back.
4 out of 5
Recommended
for Couples
by Nancy from Blackey, KY

great

Posted Apr 26, 2011
Would stay again
5 out of 5
Recommended
for Couples
by A verified traveler from Louisville, KY

Will definitly use again.

Posted Oct 7, 2010
Speedy checkin. Great breakfast. Close to everything. Very friendly staff.