Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Within walking distance of everything!

Posted Aug 15, 2014
Pros: Hampton Inn is on the top of our list & has a luxurious feel at a reasonable cost. Their breakfast offers lots of options and is filling.
Location: Ober Tram/ Ski Village Amusements. Pay once, get hand stamped, go as many times as you want. We used ours all 3 days. Go at night to see city lights!
Very reasonable room price and fantastic breakfast plus free parking were just the beginning. Our main goal was the Ober Tram &Ski Village Amusements. Good family fun. We were delighted to find out we were right next door to it on the main street (441) near stoplight #10. We had a balcony over looking the river. Wonderful pool/jacuzzi area . We could walk everywhere we wanted to see in Gatlinburg.With parking hard to find or costly that was a big plus! All best shopping within a 4-5 block walk. Great restaurants & shops on our block. Be sure to check up coming events. We had street performers at night. Great fun! Gatlinburg is a one of a kind town that we love going back to. Even though we were off of the main street our room was quiet.
3 out of 5
by A verified traveler from Lexington, KY

Pillows smell of Sewer Gas

Posted Jul 22, 2014
Pillows stunk. Got there the room was terribly warm. 200 a night and slept on stinky pillows. The front desk said they couldn't do anything. They were out. No apologies. No solutions.
5 out of 5
Recommended
for Everyone
by darroll from cincinnati,ohio

Nice hotel very clean

Posted Jun 23, 2014
Pros: Good location good breakfast selection
Cons: N/a
Location: Close to restaurants and shopping
Great and friendly staff very efficient close to a number of restaurants and shops had a good continental breakfast . Would recommend to everyone. Our room was clean and liked the fact that the bedspread was cleaned after each person's visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from 47394

Posted Jun 20, 2014
My stay was very nice. The hotel was slightly dated but then again this isn't a five star hotel so it fully met my expectations. Parking wasn't an issue but was pretty limited. There was a lot to do within walking distance. I would definitely not hesitate to make reservations here again. The pool wasn't heated and was very chilly so I spent time in the hot tub. I made reservations online and had no issues.
5 out of 5
Recommended
for Everyone
by John from Paducah, KY

Perfect Location!! Everything was just right.

Posted Apr 13, 2014
Pros: Everything. Even crushed ice in the ice machine! Nice.
Location: Ober Gatlinburg Skylift, watch the taffy-pulling, taste-test the moonshine, I think the best Ripley's Aquarium, and Chimney Tops trail to climb on rox
Check in was quick and easy, very polite employees...from the front desk, the morning caterer/cook, to the groundskeeper and the housekeepers...you're greeted with a smile, and a hearty "Good Morning" and "Have a great day". The room was just like pictured. The location is probably the best, because you are on the most fun, most updated end of Gatlinburg. So the best shops and activities are just a short walk away, or the park entrance is just a short car ride. This place has a great breakfast packed with hot and cold foods. When I asked the type of fruit was...the young man in charge of breakfast went to make sure, told me it was papaya, then offered to bring me a bowl of just papaya! How sweet. We will definitely be back. Be sure to go to the Welcome Center in the park, then drive to the Chimney Top trail. No, you don't have to hike the strenuous 4.6 miles, but if you'll just go about 1/4 of a mile, you'll cross over a beautiful bridge, then you can climb out onto some huge rocks, right in the middle of a rushing mountain stream. The experience is magical.
5 out of 5
Recommended
for Everyone
by A verified traveler

Expedia let us down

Posted Mar 18, 2014
Pros: Staff and location
Cons: Nothing! Will book straight through them in the future.
Location: Gatlinburg is the bomb.
Hampton made all things work out. Staff went above and beyond!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and comfy rooms

Posted Mar 14, 2014
Great hotel, very clean room, great location. The complementary breakfast was really good.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice view , near to downtown

Posted Jan 5, 2014
very good.
3 out of 5
Recommended
for Everyone
by C from Ky

Posted Dec 12, 2013
Pros: Location
Cons: WiFi did not work
1 out of 5
by jennifer from NC

Very misleading

Posted Nov 19, 2013
My in room jacuzzi was actually a dirty bathtub in the bathroom with a sliding window that opened into the bedroom. The creek side view was really a view of the parking lot. The best thing I can say about this hotel was when we told the unfriendly staff that we wanted a refund they in fact gave us a full refund which is against their policy. We found a great hotel across the street with great amenities, friendly staff and a wonderful view all at a cheaper rate.