Ratings based on 144 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
1 Night Stay near Pigeon ForgePosted Jul 27, 2015
Pros: The lobby was nice.
Cons: Better remodeling of the rooms.
Location: This hotel isn't real close to anything of interest for us. Everything is about a 10 to 15 minute car ride away and with traffic more like 30 min.
Although the pictures looked nice, and the hotel had been renovated in certain areas, the room was a little disappointing. The hotel was still under construction which I did not realize when I booked it. The room had been remodeled but it was sloppy. Wallcoverings were hanging loose and it appeared to be poor workmanship in painting as well. It just looked like a old hotel that they tried to fix-up. I also booked the room for 5 people and thought that was why I was paying the high price I paid, but it only had 2 queen beds. The staff did offer a roll-away bed which we ended up using. The lobby was nice but past that, it was just OK. It was not located near anything of interest and the trolley stop was 5 miles away. I will choose another hotel next time.
for Everyoneby A verified traveler from Mt vernon il
Nice place near restaurants and shoppingPosted Jul 7, 2015
Pros: Great pool.
Great breakfast bar, nice service, clean, comfortable rooms.
for Everyoneby A verified traveler
Stayed 3 nights everyone was very nicePosted Jun 28, 2015
Check in was friendly, cleaning ladies were so nice
for Everyoneby A verified traveler
Had a great weekend!Posted May 31, 2015
Pros: Staff was kind. clean rooms, pool, good location for us
Cons: can't say that I would change anything about our stay!
Location: we were where we needed to be and wanted to be
We loved the location and the ease to get to where we needed to go. Would surely stay there again
for Couplesby Richard from Rome, ga
Nice!Posted Apr 25, 2015 on Hotels
Nice place, clean &a comfortable!
for Everyoneby A verified traveler from Arkansas
Quick one-night stayPosted Apr 14, 2015
Pros: Seems to be fairly new so everything was clean. Also, a quiet location. Friendly staff.
Cons: Lots of pillows but way too soft for me. Also, fresh fruit at breakfast was limited.
Location: Easy drive to the outlet mall.
Overall, a pleasant experience. Clean, quiet, and breakfast.
for Couplesby Paul from louisville kentuck
Great place to stay.Posted Apr 9, 2015 on Hotels
Staff was very friendly room was nice and clean we stayed 3 nights would stay again.
for Familiesby A verified traveler
Overnight stay with familyPosted Apr 8, 2015
Location: Location is 15 drive from Gatlinburg area and 5 min drive from Pigeon forge; close enough to get the shops, but far enough away from the traffic.
We booked this hotel for our family of 5 for an overnight stay. Hotel was nice and well kept. We didn't eat the breakfast, but it looked like it was continental style. I would stay there again.
for Familiesby Stephanie from Maysville KY
great friendly hotel.Posted Apr 7, 2015 on Hotels
Awesome! Hotel staff was nice from check in to check out. Fast and easy to get in. Great breakfast - buffet style different everyday ..pool was warm and clean..great way to spend spring break and Easter..
for Familiesby Miriam from Clarksville, TN
Dance competition stayPosted Apr 5, 2015 on Hotels
In town for a dance competition with my daughter and we had to leave early in the morning on Sunday. I asked at the front desk for a breakfast to go bag and was told they only prepared them during the week...but one appeared quickly and I appreciated it because we really did not have time to sit and eat breakfast. It came in very handy.