“Peaceful”

Beautiful Cabin. Very quiet and more secluded then you think when you first arrive. There were other cabins next to ours but it was laid out so that it was hard to tell. Had a wonderful time!

“horrible experience”

these cabins are a joke....

“Will defininately choose Hickory Mist cabins again”

The check-in staff was very professional and courteous. We noticed a minor housekeeping issue and got it resolved right away.

“Victoria's View Review”

The cabin we stayed in was called "Victoria's View". It was conveniently located about 10 minutes from Dollywood. It was well appointed with everything you could possibly need. Although the description was 2 bedroom, 3 bath, it had what I would call a third bedroom on the lower level with a futon in it (although it was broken and wouldn't fold flat). The view was awesome. The road to the cabin was a bit hairy since it was only wide enough for one car to pass and it was a windy road, but upon arrival it was really nice. I have just a few complaints about that particular cabin - the A/C didn't travel up to the third floor very well so the bedrooms were really hot. There is a fan in both bedrooms but it doesn't help much when the temperature is over 90 degrees. The other complaint I have was that the third level where the bedrooms were smelled like sewer. It got worse as the week went by and by the last day it was unbearable. Maybe they have a septic system and it just needs to be emptied or something. Other than that, I would recommend the cabin and location to anyone. Just a side note, when you book through a third party (like Expedia) Hickory Mist doesn't get your reservation from them until the day before you arrive, so there is no way of knowing what cabin you are staying in until you get there. They guarantee a cabin of equal or greater value but they can't guarantee a specific cabin since it is subject to availability.

“Real Bummer.”

Not at all like the online photos posted online. Stayed in the "Two Hearts". No washer or dryer. No gas grill. The cabin was not private, which was our sole reason for renting it. You could hardly walk between the cabins. One parking place only. No refund or move to another cabin when brought this to the management's attention. Just "Too Bad"...

“Customer First Service Excellence”

We were arriving very late and called Hickory Mist to inform them. It was 10 minutes until closing but they made sure that we could access our cabin. The cabin was clean, well stocked and comfortable, Hickory Mist made sure of it. They even provided a no charge upgrade to a truly impressive cabin 2 days later. Our experience with them was an example of how you take care of your guests. Next visit we will be staying with Hickory Mist.

“Good find, want to go back soon.”

Very nice cabins...we stayed in Sightseer which had a great view. Comfortable, many amenities, rustic, great location. Want to come back and try others too.

“Lots of Potential, but Needs Work”

Checked in, staff was nice, and the the main office/"hotel lobby" was good. However, it is about 2 miles down the road from the rest of the property. Cabin in the woods, in a good location. Property was nice, and at first glace, the cabin looks good. All wood paneling, a pool table, and a hot tub on the "deck." All sounds great. However, several, several improvements and maintainence issues were noted with our stay. "Major" faults: The hot tub was nice, but the "deck" really just amounts to a fenced-in walkway, about 4 ft x 15 ft, with the hottub taking up 1/3 of that space. Sitting in the hottub, all you can see is the fence surrounding you. It would have been awesome if they had lowered the fence by 2-3 feet at least somewhere, so you could actually see the woods that you came to see. The shower leaked onto the staircase below. The bathroom sink did not drain at all. There was no DVD player ( a VHS player instead). One set of miniblinds was broken. The gas grill didn't work (burners were rusted out and igniter didn't work). Minor faults: Only 4 towels for 2 people staying 3 days - we had to drive down to the office for more towels (no housekeeping), No dishwasher or drying rack. Fairly small (5-7 gallon) main trashcan for the house/kitchen (you can't leave any trash outside due to attracting bears, and there is no housekeeping...) 1 small parking space. only 1 dishtowel. No drawers in bedroom at all - only a closet with 1 rod.

“Would love to stay there again!”

Our cabin was perfect. My husband and I stayed in the Pooh Bear cabin and it was very secluded. It made a great setting for our second anniversary. The scenery was beautiful and the hot tub and grill on the porch were wonderful. I would recommend the Hickory Mist Cabins to anyone!