Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kentucky

Excellent facilities.

Posted Apr 27, 2015
Very comfortable and a convenient location. A little pricey.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cincinnati ohio

Great condo!!

Posted Apr 4, 2015
What a great condo! Master bedroom was awesome with jacuzzi tub. Easy walk to Gatlinburg strip. Will stay again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kentucky

Walking distance to downtown.

Posted Mar 10, 2015
Pros: Kitchen, living room, fireplace, washer/dryer, fitness facility, and the creek outside the sliding door.
Cons: Not having to talk to time share person just to get a parking pass
Location: Great location, right across from the log cabin pancake house.
We have stayed there 3 times now, and we've had a great experience each time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Knoxville, Tn

Excellent amenities and close to the strip!

Posted Feb 25, 2015
Very nice suite.. We had a two bedroom which worked great for my family. Our two kids had their own bedroom and bathroom on the other side of the unit. Our suite had a huge jetted tub that was very relaxing after a day on the slopes of Ober Gatlinburg. The king size bed was very comfortable and was right beside our private balcony with a fantastic view of the Space Needle and the main drag through Gatlinburg. The master suite also included an oversized shower and separate water closet. The kitchen was very well equipped with everything you need including pots and pans. all you need to bring is your food, which is not a bad idea as eating out in Gatlinburg can get expensive. the living room furniture was clean and comfortable and the gas fireplace kept the room toasty warm.
5 out of 5
Recommended
for Families
by Lawrencefrom Owensboro

It was everything we wanted!

Posted Feb 21, 2015 on Hotels.com
My girlfriend and I brought her 3 year old daughter to Gatlinburg for Valentine's weekend. We booked through this hotel because we were adamant on staying in a room with a fireplace, jacuzzi tub, and balcony. This hotel had all three of those as well as an indoor pool and hot tub. The hotel was beautiful and the rooms were very clean. Plenty of linens were provided for the three of us. The kitchen came stocked with everything you could need. But what really sold me on this hotel was the service. About 10 minutes street checking into our room, the front desk called to ask us what we thought of the room. We told them we loved the room but had been hoping for a balcony on the other side of the hotel with the creek and mountain view. They immediately transferred us to a different room with an amazing view, no charge. The second instance, we called the front desk to ask which restaurants in the area delivered, and within about 5 minutes they sent someone to our room with a menu from each place that delivered. I would highly recommend this hotel to anyone staying in Gatlinburg. We will definitely be booking here everytime we come back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rogersville,TN

Ballz to the Wallz

Posted Feb 15, 2015
It was an AMAZING stay the room was HUGE. There was nothing bad about this place. I don't think I will be staying anywhere else when going to Gatlinburg.
5 out of 5
Recommended
for Families
by Sommerfrom Cleveland ga

great

Posted Feb 7, 2015 on Hotels.com
Very good
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2015
We didn't have any soaps or shampoos in our room when we got it. Otherwise, it was a very pleasant stay.
5 out of 5
Recommended
for Business Travelers
by Dannifrom Abingdon, VA

The best hotel experience in Gaitlinburg

Posted Jan 27, 2015 on Hotels.com
I have been to Gaitlinburg numerous times both on business and for vacation and, having stayed in NUMEROUS hotels, this is by far the best I have experienced. The hotel staff was amazing and my room was not only clean but beyond comfortable. The location of the hotel is off of the Gaitlinburg strip enough to be very quiet, but within a five minute walking distance of anything you could want to see. If you are looking for a relaxing and fun stay while visiting Gaitlinburg, I would highly recommend this hotel.
4 out of 5
Recommended
for Families
by Jasonfrom KY

Great Get-a-way

Posted Jan 10, 2015 on Hotels.com
Great stay. Room were more than large enough for a 3y/o to play. Very clean rooms and facility. The indoor pool isn't as big as the pictures make it look, but still big enough for a few people. Even the refreshments in the lobby are reasonably priced. The only big compliant I have is that the staff will call your room trying to get you sign up for clubs and attend meeting. Overall, a great stay!