Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Brenda from Clinton, NC

Easy Walking Distance

Posted Apr 14, 2014
Easily walked to all attractions in Gatlinburg. Room was comfortable and very clean. Did not do free breakfast, slept in every morning. WiFi worked in our building (oldest one). Will stay there again.
4 out of 5
Recommended
for Everyone
by Karen from Kingsport, TN

Quick Business Trip

Posted Apr 13, 2014
Pros: Location is what sold us and price.
Cons: Furniture was dated but not horrible by no means.
Location: Traffic light number three in Gatlinburg. Easy walk to the aquarium. Lots to do nearby.
Wonderful room for the quick trip we needed. Room was very clean, larger than anticipated and had a fireplace in which we did enjoy. Great location in Gatlinburg, easy to walk or take the trolley. We would definitely stay again.
3 out of 5
Recommended
for Everyone
by Sarah from TN

Great Value

Posted Apr 1, 2014
Very nice hotel for the money. It's located right up from Hard Rock so it's a little bit of a walk to get to the downtown area, but for the price its worth walking a little more.
3 out of 5
Recommended
for Everyone
by A verified traveler

It is good hotel that is close to attractions.

Posted Mar 18, 2014
It was a pleasant experience. The hotel staff was very courteous and polite. The hotel is close all the attractions and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was close to everything.

Posted Mar 18, 2014
Over all w had a good stay. The only problem they didn't keep the breakfast bar open very long. W felt like we were being rushed the whole time.
4 out of 5
Recommended
for Everyone
by Kelly from Kentucky

Not to bad for a cheap place to rest our heads...

Posted Mar 17, 2014
Room was clean, just out dated. . Staff was friendly and the location was fine.. We just needed a place that was close to downtown and cheap and it was..
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2014
Good for price.
4 out of 5
Recommended
for Everyone
by Dayna from Kennesaw GA

Nice Hotel close to downtown

Posted Jan 22, 2014
Pros: Great prices and location
Cons: Nothing
Location: The location is great right at red light #3 in downtown Gatlinburg, you could have walked if it wasn't so cold :)
It was a nice place to stay with a last minute trip!! The room was clean and nice, sleeped real good!!
2 out of 5
by brew from NC

disappointing

Posted Jan 22, 2014
Room was next to construction starting very early in morning. No internet.
4 out of 5
Recommended
for Families
by DawnT from Bristol, TN

Great location and comfy beds

Posted Jan 9, 2014 on Hotels.com
Some rooms do seem a little run down, but our room was excellent. The staff is very warm and helpful. The location is really great. We would stay here again.