“Awesome service”

i was very impressed with the service of this hotel. The staff was very kind and helpful. Although the pool was out of order, we still have a great time! The manager gave us coupons for rides, for the inconvenience. Keep it up!!

“Quick trip hotel for cheap”

Hotel ok for a quick trip and not staying in the room. Continental breakfast was absolutely delicious. Pool and hot tub was great. The restaurant on premises was delicious. Walking distance to many places.

“Great hotel, great price!”

We were allowed to check in early, all staff was great, free WIFI in the room (although it was slow), basic breakfast, very clean rooms, comfortable beds, great location, felt very safe and secure. Would definitely stay again!

“Plan to Return”

I called ahead of time to confirm our reservation so we wouldn't have any surprises upon arrival. The front desk clerk was very courteous even telling us to be careful and have a safe trip down. Upon arrival he remembered my calling and was again very polite and courteous. It made our weekend stay even more enjoyable. Even though renovation was going on, our stay was not interrupted in any way. The room was very nice. We plan to return there and look forward to seeing all the renovations.

“Comfort and relaxation”

The rooms were clean and neat. We did not eat the free breakfast because the beds were so comfortale we slept too late. The view of the mountains were priceless. The arcade next door with the car track was great for kids. The noise was not too loud to keep us up at night. The pool area was excelent. The location was in the center of town so we could walk to anywhere for anything we needed. Even with it being Labor Day weekend they accomidated us from a hallway to an open view. We plan to go back and take friends with us. This is our new favorite place to stay.

“excellent location”

rooms were good size. clean and set up in an easy flow in the room. pool was big and relaxing. snach machines was easy to find. completely satisfied and will return in the future.

“Would Stay again”

The room was nice but the lady up front was very rude and short...room was cleaned everyday

“Linda”

For a Howard Johnson Hotel I would have expected a much better breakfast. Two kinds of cereal, milk was on short supply all mornings. Doughnuts were few and no fruit to be found. I just expected more for breakfast, the hotel was clean. Having to pay for ice I think is a joke, it should be supplied.

“Ramesh”

This is good hotel to stay.

“Would Stay Again”

My boyfriend and I went up to celebrate our 3 year anniversary. We got there an hour early before the check in time and the let us check in early. When we got to the parking lot where are room was it was trashed. However, they were remodeling. We had to take the stairs to the third floor because the elevator was at the other end of the hotel. When we got to our room it was very cold. The door did not fit in the door frame so the cold air was let in and what heat we had was let out. Once the remodeling is done this will be a great hotel. It was in the middle of the city and we could have walked to everything if it wasnt so cold.I will definitely stay again when I go to Pigeon Forge!