Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 1, 2015
Very convenient to all the attractions in the erea
5 out of 5
Recommended
for Everyone
by A verified travelerfrom McMinnville, Tn

Close to the New Paula Deens's Restaurant!

Posted May 4, 2015
Pros: Affordable, clean, comfortable and close to everything we enjoy!
Cons: Everything was great but maybe they could use a bright lamp over in the corner by the table.
Location: Like I said earlier, we were walking distance to the new ISLAND. Paula Deens's new eatery is there and lots of cool shops! Touristy shops also nearby.
We have stayed at James Manor several times over the years and it is quite nice. It isn't your upscale fancy places but we do not care. We like an affordable, clean and comfortable place to stay. We had a nice balcony room over looking the Island where the largest beautifully lit Ferris wheel is located right in the Smoky's. We could walk over to the new Island where they had the neatest shops and the New Paula Deens's restaurant. We didn't get to converse much with desk people or housekeeping so can not advise on that. We ask that housekeeping not do our room as we are only there for a few days. They do have nice indoor and outdoor pools plus hot tub. When we arrived we had a very nice desk worker. She was very helpful. We enjoyed our visit and will go back to this motel again as we always have.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, NC

Real nice.

Posted May 4, 2015
I have stayed at this hotel more than 4 times in the past year.... l really like the convenience of this hotel...the staff is nice and the rooms are clean. I only had one issue this visit..the bed was so squeaky. Other than that we had a great stay as always.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ky

Nice view of the island. Some kind of large motor

Posted Apr 29, 2015
Pros: Clean and nice view of The Island.
Cons: Tv's and breakfast.
Location: The Island is in walking distance, good location for all attractions.
Some kind of large motor out side on balcony beside of us very loud and kicked off and on all the time. Tv too old and out dated. Could hardly tell picture. Breakfast not good at all.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dayton, Ohio

EXCELLENT location!!

Posted Mar 29, 2015
Pros: very friendly staff, best location in all of pigeon forge. Jimmy Buffets Margaritaville hotel and restaurant is also on the Island. A 2 minute walk.
Cons: some bathrooms are getting old and needs refurbished and the mattresses are a bit soft for my taste but still pleasant
Location: Best location in town, cept Margaritaville hotel which is over $200.00 a night, so James manor is a great deal.
The location alone is worth the price, it's in front of The Island entertainment park and its across from the new Paula Dean's restaurant that opens in approx. 30 days from this writing. One of the great things about this hotel is the fact that each time I've stayed I've requested a certain room/floor/view and they've accommodated with ease. ALSO, they have a great free breakfast w/sausage gravy and biscuits that also includes Krispy Kreme donuts.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
Staff very friendly. I have stayed here many times and love the large rooms.
Comment from Hotel Management
Mar 28, 2015 by Jai, Hotel Management
Thanks for your comments. We appreciate it. Please come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Would stay here again! Very convenient to everything.
Comment from Hotel Management
Mar 28, 2015 by Jai, Hotel Management
Thanks for your comments. We appreciate it. Please come back again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Nice hotel within walking distance to The Island

Posted Mar 22, 2015
Pros: Very convenient to everything
Cons: N/A
Location: On the main highway in Pigeon Forge. Right in front of the Island. Shops and Restaurants also within walking distance.
We enjoyed our stay here. Nice clean rooms. Staff was very friendly. We wanted to walk to everything and this was perfect. Great view from our balcony facing The Island.
Comment from Hotel Management
Mar 28, 2015 by Jai, Hotel Management
Thanks for your comments. We appreciate it. Please come back again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Knoxville, TN

Posted Mar 19, 2015
Nice room, very close to attractions! Next to lumberjack theater and in front of the Island. Could watch ferris wheel. Enjoyed our stay.
Comment from Hotel Management
Mar 28, 2015 by Jai, Hotel Management
Thanks for your comments. We appreciate it. Please come back again.
2 out of 5
Recommended
for Families
by Tremafrom felton

bad

Posted Feb 23, 2015 
the poolwas out of service the breakfast sucked and count keep tv on would shut off every few hrs then not turn back on for 15 to 20 mins