Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by kay from va

Nice close to the new island in pigeon forge.

Posted Apr 2, 2014
Everything went well. Room was nice Liked location Only problem i was on second floor and someone above on higher floor started spitting on my vehicle parked in handicap spot. Several times and i had to go and move my vehicle. I thought this was very un called for and it made me mad and upset.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel location

Posted Apr 1, 2014
Pros: - Hotel is on a corner next to a stop light (no u-turns needed coming or going!) - Cleanest room ever - You can walk to many things on the strip
Cons: - The blinds on the door to the balcony are translucent so light filters in all night long (made worse since we were on the strip)
My biggest fear about lower cost hotels is that they will be dirty and run down. This hotel was in a great location for a great price but it was in very good condition. I've never seen such a clean hotel room in all my life. Seriously.
4 out of 5
Recommended
for Families
by laiuka from Somerset, KY

Nice Hotel near everything.

Posted Mar 20, 2014
Pros: It was clean, close to EVERYTHING, right on the trolley path, had great staff, and a nice indoor pool area.
Cons: Maybe a better breakfast selection. Try some things that are a little healthier (besides oatmeal and Cheerios).
Location: It is pretty much center to everything in Pigeon Forge. There are a lot of things close enough to walk to. Plus, it's right on a trolley stop.
The location was excellent and was right on the trolley path. We were very pleased with the room and with the staff. The breakfast wasn't quite what we were expecting. (There were no eggs, bacon or fruit.) What they had was very good though. The only problem was that we had promised the kids that we would swim before we left. The pool opens at 9am. The day we picked to swim they didn't have it open and the person who opens it wasn't there. He didn't come in until 9:15 and we had to wait another 30 minutes before he was ready to let us in (of course the kids wanted to wait). Lesson learned...we will make sure to call the front desk to make sure it's open first. If we had known we could have rearranged our schedule to accommodate.
4 out of 5
Recommended
for Everyone
by TED from KNOXVIILE,TN

very good ,close and just in front of the Island

Posted Mar 14, 2014
Pros: Close to everything.
Cons: T.V.
Location: Good Location and close to the shopping Malls.
Easy ck in and the new LeConte Convention Ctr is on the same road. Had a good stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Pigeon Forge location; very average room

Posted Mar 10, 2014
Location: All kinds of places to eat, drink and be merry. The Timberwood Grill has excellent food. The new Great Smoky Mountain Wheel is an impressive ride.
The location of this place is superb- you could walk to all kinds of different attractions, restaurants, etc. However, I thought I was booking a real suite for myself and my kids, but when I got there they called it a "mini-suite." The only apparent difference from a regular room was a fold-out couch which was not at all comfortable. No one slept on it. There was a nice outdoor balcony and the hot tub was very hot. Fitness room was cardio only - nothing else. As we had nice weather, I just jogged instead on the local high school track, which is not far. Seemed a little understaffed and not the friendliest that I've experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Feb 17, 2014
My husband and I have stayed here before and had trouble with the key card not working in the door. The staff was super friendly so we thought we would give it another try. This time everything was In good working order as well as it smelled clean and the facilities were very well maintained. Very nice stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view and right in front of the wheel

Posted Feb 17, 2014
Lady at the front desk didn't help and wasn't very friendly
3 out of 5
Recommended
for Everyone
by A verified traveler

Not too bad

Posted Feb 16, 2014
Would have been great if they would have specified that you could not even smoke on balconies before I paid for room. Instead I found out at check in, other than that and the fact that desk clerk wasn't very friendly we had a great time and liked it.
5 out of 5
Recommended
for Families
by Clark from Cleveland, TN

Blown away!

Posted Jan 6, 2014 on Hotels.com
I totally blown away with how nice this hotel is. The staff is really nice and the rooms were very clean and relaxing.
4 out of 5
Recommended
for Everyone
by Brad from Greenville, SC

Good room for the night

Posted Jan 2, 2014
Cons: Beds should be clearly identified as the correct size in the online description.
My family and I stayed here 12/30-1/1/14 (2 nights). Had a nice comfortable room. Nothing special, but everything we expected. Clean, comfortable, quiet. Had a mini-suite (2 beds & a small sitting area) - wasn't much of a suite, just a slightly larger double room. Biggest disappointment was beds were labeled as "queen" but were actually doubles so they were a bit tight compared to what we're used to. Nice wifi, TV worked, microfridge was good. Easy access in/out. All-in-all a nice stay. Did take the kids down to the heated pool (not luke warm - borderline hot). Kids had a great time, but boy were we roasting after a little bit. Planned on trying out the hot tub, but too hot to handle. They may have just finished adding water when we arrived. We would stay here again.