“Very disappointed.”
The hotel was horrible! We were very disappointed. Overall, it was very dirty almost everywhere. Especially our room smelled musty and moldy. All towels had stains. Shower curtain had mold. A/C stopped working at 6 or 7 pm but no repair person was available. And the outside temp. at night in Pigeon Forge was still at 80s. Toilet didn't flush, needed repair. The bottom bed mattress was exposed, i.e. no bed skirt, plus the corner plastic part were broken. We chose the hotel only because it was a pet friendly hotel. The hotel staff, however, were nice. However, the management should inspect rooms periodically, because I don't think the cleaning staff are doing their jobs very well. We initially had 4 nights stay but the conditions were so bad that we left one day early without penalties. At the time, both Expedia and the hotel were very helpful. I don't think we'll ever consider staying at La Quinta in the future.