Ratings based on 295 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler
Very dirty and beat up room.Posted Jun 8, 2015
Room was dirty and beat up. Elevators were also nasty.
for Couplesby A verified traveler from Rockford,MI
Posted Apr 27, 2015
comfortable room. Staff very accommadating. Would stay again. A lot of construction in the area.
for Everyoneby A verified traveler
Short Trip to the SmokiesPosted Apr 20, 2015
Clean room. Recently updated. Fair price. Convenient location if you don't want to be right in town.
for Familiesby A verified traveler
Posted Mar 28, 2015 on Hotels
for Business Travelersby Carl
Posted Mar 12, 2015 on Hotels
for Business Travelersby Leslie A from Kentucky
Good overnite stay.Posted Mar 9, 2015 on Hotels
We just spent one night on business near by. The hotel was under construction, but the workers were friendly & they were done by 5pm. We left around 8am & they hadn't started back up. All in all it was fine. Looks like be even better once completed remodel. Pool was very nice...like a large hot tub, with jets! Staff super friendly & breakfast was good. Best part was entrance was at a new traffic light, so easy in & out!
for Personal Eventby A verified traveler
Posted Feb 20, 2015 on Hotels
by A verified traveler from Cleveland TN
Reviews won't let mePosted Jan 9, 2015
This is my 3rd time, posting but they keep kicking it back, will not stay there again, very misleading when booking on Internet
for Everyoneby A verified traveler from Ohio
Good but not great.Posted Jan 5, 2015
Pros: The staff was friendly and helpful. Although we didn't have our dog with us, we enjoyed seeing other's pets in the building!
Cons: Beds and pillows.
Location: Gatlinburg and Pigeon Forge...tons of fun for all ages.
We had a difficult time maintaining a temperature in the room, so I'm not sure if the heating and cooling was working correctly. I had to unplug the mini fridge because the compressor made a whining noise that was unbearable for sleeping. The beds were rock hard and painful to sleep on, including matching pillows.
for Getaway With Friendsby Tori from Pfafftown, NC
Lovely New Years GetawayPosted Jan 5, 2015 on Hotels
I would've given it a hire rating had they not have been renovating during our stay. We decided to stay in one day and all day we heard banging above us, even at 8 am one morning, which woke us up. However we were in one of the "new" rooms, it was very nice, modern and clean. The beds were a little hard but doable, the bathroom could be a bit bigger but also not a huge deal. The hotel was still very pretty from being decorated for Christmas. We took our dogs with us and they were very welcomed as well. Breakfast was your usual waffles, fruit, etc but they also had biscuits and gravy that was pretty good. They aren't a bad distance from Pigeon Forge and Gatlinburg for what we paid. I would definitely stay here again. The indoor pool/hot tub was also a nice feature.