Ratings based on 216 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Dec 31, 2014
Nice hotel near the ski resort but rooms need to be renovated. Sofa bed in the living room was extremely uncomfortable.
for Everyoneby A verified travelerfrom c
Beautiful hotel with beautiful viewsPosted Dec 12, 2014
Enjoyed the heated pool and hot tub. Some staff was very moody. Checked in by very nice lady but the other lady in office was very short and even rude. We stayed all weekend and asked for extra towels but told that was all we could get was what was in Room. Needless to say they brought us some more. Thank goodness. Other then that we love the rooms/condo and would still recommend it. We already plan on going back. We are not mountain people but loved the hotel so much we going back to just stay there.
for Everyoneby A verified travelerfrom L
Beautiful locationPosted Nov 4, 2014
We planned this trip & when we got there it decided to snow...who would have thought it would snow on Oct 31, but it was fine bcuz there was plenty to do onsite & the roads were cleared off the next day so we could drive 1 mile into the main drag of Gatlinburg. Also if the parkway is backed up you can take the bypass to get to the resort with ease. We will definitely be staying here in the future.
for Familiesby Adamfrom Michigan
clean roomPosted Oct 27, 2014 on Hotels.com
Hotel was outdated buy very clean and plenty of room for the family.
by A verified traveler
Posted Oct 14, 2014
Hotel condo smelled of smoke. rooms were dated. furniture uncomfortable. would not recommend.
for Everyoneby A verified travelerfrom Rock Hill sc
Posted Sep 21, 2014
have stay here four times before but this time we had to strip our bed before we leave I did not like that it made me forget that I was on vacation
for Everyoneby A verified traveler
Posted Sep 2, 2014
It was fantastic. The hotel was very clean, extremely spacious and more than comfortable.
for Familiesby Williquettefrom Gatlinburg
A bit disappointedPosted Aug 15, 2014 on Hotels.com
This isn't a hotel. It is a timeshare. While it was nice to have a 2 bedroom condo, there were no services provided. We had to take our towels to exchange for clean ones and there was no one in the office after about 5 pm if we had questions or problems. The hot tub was out of service our entire stay (and probably still is.) It was adequate but not what I expected for the price.
for Familiesby Annafrom FL
Pleasant Family GetawayPosted Jul 29, 2014 on Hotels.com
The room was clean, spacious, and fully stocked with cookware. However, it was dated in many ways: sliding door didn't shut properly, the pull out sofa bed was older and not very comfortable, the plumping in the spa tub did have dirt (though after running the tub facet for a few seconds the line cleared), and the showers were small. Overall, we enjoyed our experience at this hotel. The view was beautiful and it was nice that it wasn't in the middle of town.
for Familiesby A verified travelerfrom NC
2 bedroom condo in GatlinburgPosted Jul 6, 2014
Pros: Short ride to town, pretty quiet.
Cons: Beds and furniture not very comfortable.
Location: Close to Gatlinburg, plenty to keep you busy everyday.
Enjoyed our stay, but the unit is outdated and the furniture/ bedding really aren't comfortable.