Thank you for sharing your feedback with us, Christina. Please know we are working on updates and improvements and I do hope that you will grant us a chance to provide you with a superior stay the next time your travels bring you to Pigeon Forge.

Thank you for sharing your experience with us, and hope to see you again during future travels!

Thank you for sharing your experience with us, Randy. I am pleased your overall stay was enjoyable and hope to see you again during future travels!

Thank you for sharing your experience with us, Justin. I am pleased your overall stay was enjoyable and hope to see you again during future travels!

Thank you for sharing your experience with us, Paulina. I am pleased your overall stay was enjoyable and hope to see you again during future travels!

Thank you for letting us know about your recent experience with us, Kim. I am pleased our location served you well, though I do apologize that the room was not beautifully cleaned and fresh. Our housekeeping team will work hard to make improvements, and I do hope that you will give us another chance to better serve you during future travels.

Thank you for letting us know the issues you experienced during your recent stay with us. I do apologize that the bathtub was not properly cleaned and that the bed frame was noisy. Our staff will increase our pest control measures to ensure that we address the ants you found. I do hope that you will give us another chance to provide you with a superior stay during a future visit.

Thank you for letting us know about your experience, Dale. I apologize that our staff was not welcoming when you arrived and that your room was not properly prepared. I will share your comments with our staff. Our maintenance team will remove the mold and investigate the cause of the lukewarm water. They will also repair or replace the fridge. Our housekeeping team will check their protocols to ensure every guest receives a lovely, clean room upon arrival. I do hope that you will give us another chance to better serve you the next time you visit Pigeon Forge.

Thank you for providing your feedback on your recent stay, Randall. I apologize that your stay was disappointing and please know we are dedicated to improving so every guest enjoys an exceptional stay. I hope that you will give us another chance to better serve you in the future.

Thank you for your feedback, Savannah. I am delighted you enjoyed your overall stay with us and I do hope that you choose us again the next time you visit Pigeon Forge.

I am pleased your overall stay was enjoyable, Randy. It is our goal to provide an excellent experience for our guests and we will continue to work hard and improve. I hope that you will visit us again the next time you travel through Pigeon Forge.

Thank you for providing your feedback, Sundararaj. Please know that our team values the guest experience and we are working hard to make improvements. I do hope that you will visit us again during future travels so we can provide a superior experience next time.

Thank you for sharing your feedback with us, Linda. Please know we are working on updates and improvements and I do hope that you will grant us a chance to provide you with a superior stay the next time your travels bring you to Pigeon Forge.

Please accept our sincere apologies that your recent stay was disappointing. It is our goal to provide an excellent experience and we always aim for the highest levels of customer service. I will be sharing these comments with our team so that we can review expectations and I do hope that you will give us another chance to provide you with a superior stay in the future.

I am pleased you enjoyed your overall stay with us, Chadie. I hope that you will visit us again soon.

Thank you for letting us know about the issues you encountered so that we can properly address them and make improvements. I will share your comments with our maintenance team so they can work on the a/c unit, the curtains, the bed, and the smoke alarm. I do hope that you will grant us another chance to provide you with a superior stay in the future.

Please accept our apologies for providing you with a room that had not been beautifully cleaned and prepared. It is our goal to provide an excellent stay for our guests. I do hope that you will give us another chance to provide you with a superior stay in the future.

I am saddened your experience was disappointing and apologize that your room was not properly cleaned, had a bad odor, and had items in need of repairs. I will share your comments with our team so we can be sure to address these issues and make improvements. I do hope that you will give us another chance to provide you with a superior stay in the future.

Thank you for providing your feedback, Carrie. It allows us to make improvements so that we can enhance the guest experience. I do apologize that the beds were not comfortable and that our housekeeping team did not beautifully clean your room. I will share your comments with our staff so this can be addressed and I do hope that you will visit us again during future travels so we can provide a superior stay.

I am delighted you enjoyed a wonderful stay with us, Chrissy. We very much hope that you will visit us again soon.

Thank you for sharing your feedback, Mark. I am delighted that you noted our priority in keeping the hotel a clean, comfortable place for our guests. I very much hope that you will visit us again during future travels.

Thank you for sharing your feedback with us, Deborah. I do apologize that the pool water was greenish and please know our staff is working on resolving the cause of that so that the pool can be used again soon. I will also have our team look at the bed frame and repair what was causing the noise. I do hope that you will give us another chance to provide you with a superior stay in the future.

Thank you for providing your feedback, Teresa. Please know that our team is dedicated to providing an excellent experience for our guests and I will share your comments so that we can be sure to improve our services. I do hope that you will stay with us again during future travels so that we can provide a superior stay in the future.

I am pleased you enjoyed your stay with us in a nicely cleaned room and that the price was a good value for you. I do hope that you will stay with us again the next time you visit Pigeon Forge.

Thank you for your feedback, Billy. I apologize that the carpet was dated and that there were maintenance issues in the room. Our staff will repair the faucet, replace the coffee pot, and deep clean the floors. I do hope that you will give us another chance to better serve you in the future.

Thank you for sharing your experience with us, Mark. I am delighted to know that your room was nicely cleaned and that our staff maintained it well during your stay. I am pleased that we can offer a convenient location for our guests, but I am saddened to know that our staff was not welcoming. I will let our team know your comments, and I am certain they will work hard to make improvements. I hope to see you again during future travels to Pigeon Forge!

Thank you for sharing your experience with us, Wayne. I am pleased your overall stay was enjoyable and hope to see you again during future travels!

Thank you for letting us know the issue you experienced so that our staff can fix this. I do hope that you will visit us again the next time you travel to Pigeon Forge!

Thank you for providing a rating on your recent stay, Mohit. Our team will work hard to improve the quality of the guest experience and I do hope that you give us a chance to provide you with a superior stay in the future.

Thank you for providing your feedback, Jennifer. I am pleased your overall stay was enjoyable in a nicely cleaned room and that our staff was welcoming. Our staff is working on updates to the rooms and our maintenance team will look at the bed to resolve the noise you heard. I do hope that you will stay with us during future travels so that we can provide an even superior experience.

Thank you for sharing your feedback with us, Christopher. I apologize that the room was dated and dusty and that the TV was having issues. Our team will work to resolve these issues and I do hope that you will give us another chance to better serve you in the future.

Thank you for sharing your feedback with us, Caitlyn. I am so very pleased you enjoyed a comfortable hotel stay with friendly staff. I will share your impression with our housekeeping team so they can make improvements. I hope to see you again during future travels.

I am pleased to note that you were satisfied with your overall stay, Doug. Please know our staff continues to be dedicated to improving the guest experience and we hope that you will choose us again during future travels.

I am so very pleased you enjoyed your overall stay with us, Dylan. Our staff remains dedicated to continuous improvements and I do hope to see you during future travels so that we can provide an even superior stay!

Thank you for sharing your feedback with us, Monica. I will let our housekeeping team know so that we can be sure to improve. It is our goal to provide an excellent stay for our guests and I hope that you will allow us to provide you with a superior stay during future travels.

I am delighted your experience was wonderful and that our staff made certain to restock your towels with little kids. Also pleased that we are able to offer rooms with a fridge and microwave so our guests can have the conveniences of home. I do hope to see you again during a future visit to Pigeon Forge and thank you for this lovely review!

Thank you for your feedback, Jacci. Our team will continue to work on improving the guest experience and we do hope that you will visit us again soon.

Thank you for sharing your experience with us, Jon-Eric. I apologize that we were experiencing issues with our internet and will work with our provider to resolve this. We are also constrained by the reservation type, which determines if the stay is able to be canceled or not. Our staff works hard to consistently improve the guest experience and I do hope that you will give us another chance to better serve you in the future.

Thank you for providing your feedback, Regina. Our team continues to work hard to provide an excellent stay for our guests and continuously improve our services. I hope that you will stay with us again the next time you visit Pigeon Forge, so that we can provide a superior experience.

Thank you for your review, Christie. I am pleased our rates proved to be a great value for you and that our location was convenient for your travels. We hope to see you again in the future!

I am saddened to note that your stay with us was disappointing, Mirasol. Please know our team is working hard on improvements and I do hope that you will give us another chance to better serve you in the future.

I am thrilled you enjoyed a wonderful visit with us, William. We very much look forward to your next visit to Pigeon Forge!

I am saddened to note that your stay with us was disappointing, Nissim. Please know that our team will work hard to improve and I do hope that you will consider giving us another chance to provide you with a superior stay in the future.

Thank you for letting us know about this issue, Chelsea. Please know that banks may not show a returned deposit for up to three business days. If there are further billing questions, please do reach out to our staff so that we can help resolve any confusion.

I am delighted you enjoyed your stay with us, Teresa. We hope to see you again soon!

Thank you for your review and rating of your recent stay, Carol. I am pleased your overall visit was satisfactory and know that our team continues to strive to improve. We hope to see you again soon!

I am saddened to note that your stay with us was disappointing, April. Please know our team will work to improve and I do hope that you will grant us another opportunity to serve you better in the future.

Thank you for sharing your impression of your latest stay with us, Jamie. I do apologize that we did not provide you with a stellar experience and please know we are working on improvements. I do hope to see you in the future so we can be sure to provide a superior stay.

Thank you for letting us know about the issues you experienced during your recent visit. I apologize that we did not provide you with an exceptional stay. Our team will improve our services and ensure that the rooms are beautifully cleaned and not in need of repairs. I do hope that you will give us another chance to better serve you in the future.

I am pleased you enjoyed your overall stay with us and found our location convenient for your travel plans, Alvaro. We hope to see you again during a future visit to Pigeon Forge so we can provide an even superior experience next time.