Ratings based on 860 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Pensacola, fl

You get what you pay for

Posted Jul 26, 2014
Pros: The staff was very friendly.
Location: Walking distance to all of the great restaurants in downtown Gatlinburg
Very good location, but there were holes in the wall, unclean carpeting throughout. The elevator stunk and even had vomit in it one day. The bathroom caulking had turned yellow. Will not stay there again.
1 out of 5
by A verified traveler from Florida

Stinky & old

Posted Jul 26, 2014
The only plus was convenient location across street from Convention Center where I was attending the Gatlinburg Craftsmen's Fair. Hotel old & stinky. Elevator smells so bad that I'd rather use stairs. I travel often for business and sometimes stay in 2 or 3 star hotels to keep my travel expenses at bay; I don't expect luxury at a low rate, but a clean facility only requires the willing to do it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nothing fancy. Just a good room to sleep in.

Posted Jul 15, 2014
We were there for 2 nights and it was very close to down town gatlinburg!.
4 out of 5
Recommended
for Everyone
by A verified traveler from louisville, ky

Nice affordable hotel,close to a lot of attraction

Posted Jul 15, 2014
Arrived earlier than our check in time, lady at front desk was nice she had our key cards ready, hotel staff was very nice and helpful with letting us know where elevators and snack machines were..it was also in walking distance of a lot of attractions. I would stay here again,great for vacationing on a budget
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Pros: Location
Cons: Pull out sleeper sofa was horrible, and about unuseable
Good location, good price, large restroom but pull out sofa bed was horrible and needs replaced or a better one purchased.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2014
Cons: The elevators had a very strange smell.
Rooms were clean. Towels were stained a bit and the painters had splatter paint all over the tables and alarm clock. No microwave, that would have been nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisville KY

Handy and inexpensive

Posted Jul 7, 2014
Close to the parkway.....small but clean and adequate.....decent breakfast every morning
2 out of 5
by A verified traveler

Posted Jul 4, 2014
Pros: LOCATION!
Cons: Carpet. Rooms.
Small room, smelly hotel. Friendly staff but not the nicest for the buck.
4 out of 5
Recommended
for Everyone
by A verified traveler from arnold md

Inexpensive and close to downtown

Posted Jul 3, 2014
Inexpensive n close to downtown. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati, oh

some time away

Posted Jul 3, 2014
Pros: location, location, location
Cons: better cleaning we did have some webs in room that looked like they had been there sometime, but no bed-bugs....
Location: shopping-eating-entertainment-ziplines-rigley's
was a good location for almost everything, enjoyed the time. room was a little small, but really how much time do you spend in it. would stay again.