Ratings based on 1,119 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
88% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis, TN

Below par hotel in heart of downtown

Posted Apr 27, 2015
Pros: Heart of downtown No need to take car out of parking all attractions in gatlinburg are at walking distance Cons: Dirty room full of dust Bathroom and bed sheets are clean but sofa and chair covers are dirty almost brown Extremely limited breakfast options, saving grace Subway next door
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Walhalla, SC

Close to the covention center.

Posted Apr 24, 2015
Pros: Cheap and Close.
Very convenient to our needs. Really enjoyed the Pancake Pantry!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Clean. Was extremely comfortable. Only flaw was that one of the table lights was blown. And there was a need for extra pillows.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, close to center of town

Posted Apr 15, 2015
Pros: the price and location
room was somewhat small but comfortable. breakfast was ok, but was sufficient considering price for room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
Very neat and clean rooms. Excellent customer service
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta,Georgia

Location is Great

Posted Apr 8, 2015
Pros: Price....Location
Cons: Updating and the room we stayed in needed a new shower head.
Location: Location was just steps off the Parkway in the center of town. Microtel borders the Gatlinburg Convention Center and steps to the Space Needle.
Microtel in Gatlinburg Tennessee is a good motel to sleep and shower if that's all you need. The motel is a little run down and needs updating....BUT...For the price and location it can't be beat. This is no creampuff motel but also it is not priced like one. Yes for 100 more bucks a night you can get a nicer motel. But for me and this trip the motel was fine.
3 out of 5
Recommended
for Everyone
by A verified traveler

A trip to get together with an old friend

Posted Apr 8, 2015
Pros: Convenience and price
Cons: Some updates - painting - shows lack of detail. Paint on trim, outlet covers etc. No big deal but shows lack of care.
Location: Extremely convenient - near all of the towns attractions (shops, restaurants, attractions, activities)
About what I expected - small room - clean - reasonably priced - extremely convenient
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chattanooga, TN

Nice hotel on the strip

Posted Apr 6, 2015
Excellent place to stay. I wish the beds were a little more comfortable, but for the price and the location, you can't beat it. I have stayed here at least 20 times in the last 4 years. The staff is always great and helpfull.
3 out of 5
by A verified traveler

Easter Stay

Posted Apr 6, 2015
Pros: Cost
Cons: Cleanliness
Location: In the middle of Gatlinburg downtown. Walking distance from anything.
It was ok for the money. Cheap; what do you expect? Hotel bed was a queen and was hard to share with SO. Paper thin walls so if you are lucky enough to have lough neighbors or kids playing in the hallways don't expect sleep. But again it was a cheap hotel. You cannot expect much. The cleaning staff was nice.
5 out of 5
Recommended
for Families
by A verified travelerfrom Cincinnati

Nice hotel. Everything on the parkway was within w

Posted Apr 3, 2015
Pros: The location.
Cons: The only downside was the bed was a little too hard.
Location: Dwtn Gatlinburg - Ripley's Aquarium - Shopping
Our room was a suite. It was very roomy and had 2 bathrooms. Staff was friendly and the rooms were clean.