Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice! Thank you

Posted Nov 11, 2014
We only stayed for one evening. Found that we had to ask for directions to the room. But overall had a good stay. Thank You
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to all the attractions in Pigeon

Posted Nov 7, 2014
Pros: Everything
Location: All kind of attractions
Enjoyed sitting in rocking chairs, watching the geese and the calming Little Pigeon river and drinking coffee. Also enjoyed the Christmas tree and fireplace.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mooresville, IN

Great location to enjoy Pigeon Forge

Posted Oct 19, 2014
Pros: Clean, good breakfast, friendly, nice view out back
Cons: Hot Tub - too cold and jets were spewing above water level even after trying to adjust, low water level maybe
Very pleased with our stay at Music Road Hotel overall. Ours was a short stay while traveling to Myrtle Beach and offered a great location to enjoy Pigeon Forge. Clean, comfortable, friendly, wonderful breakfast, all at a reasonable rate. The only dissappointment was the hot tub, too cold and seemed to have some jet issues. We would recommend to others and revisit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Very nice, great pools!

Posted Sep 29, 2014
Pros: Everything, except we did not get to try the breakfast, which we hear is very good.
Cons: Did not see much that needed to be improved compared to other hotels in the area.
Location: Great location to the Titantic, Wax Museum, and Wonderworks.
Staff was extremely nice in our needs for extra towels and a rollaway bed. I felt clean here, the bathroom was extremely clean and roomy. I slept very comfortable here, just knowing the room was clean. Even our balcony was clean!! Other places we have stayed at in Pigeon Forge had cobwebs, stained chairs, and dirty balconies. We loved the indoor and outdoor pools. Loved that the outdoor pool was 9ft with a diving board instead of the usual 4ft pools in the area at other places!! Loved that the indoor pool is 24 hours!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Love this hotel. We stay every time we go there.

Posted Sep 27, 2014
Great rooms, clean. The staff is very nice. The hotel is in a great location.... love music road hotel.
5 out of 5
Recommended
by C

Good location close to everything in Pigeon Forge

Posted Aug 19, 2014 on Hotels.com
Awesome place to stay friendly staff and clean rooms. I will visit again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom from Indiana

Great pool . Comfortable beds. Close to everything

Posted Aug 18, 2014
We only stayed one night , but they let us check in early , great breakfast , and everyone was friendly.
4 out of 5
Recommended
by Tammyfrom Vermont

Nice place

Posted Aug 16, 2014 on Hotels.com
The pools were great. The room was big, beds were comfortable. The front desk was great!!!!! The bathroom had some mold and needed some work. Nice stay for the money.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, VA

Nice hotel on the river

Posted Aug 16, 2014
Not enough elevators, parking spaces limited when convention center is in use, hot tub has rough surface/ edges, enjoyed the lazy river, overall very nice hotel,enjoyed our stay and would stay there again
2 out of 5
Recommended
for Families
by A verified traveler

Key card kept deactivating

Posted Aug 11, 2014 on Hotels.com
Key card kept deactivating, male staff on duty in front desk on 8/5 not apologetic and unfriendly, caused a lot of inconvinience. Needs to train staff that male staff to be more friendly and accomodating