Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, large comfortable rooms.

Posted Jan 3, 2015
The indoor pool needs ventilation badly. Me and my kids began coughing profusely after about a half hour of being inside with the strong smell of chlorine.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Geneva il

Posted Jan 1, 2015
Exceeded our expectations. We were pleasantly surprised.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Very nice hotel..

Posted Dec 21, 2014
Pros: Cleanliness, friendly staff in kitchen and on desk..
Cons: Nothing!!
Location: Very convenient locations. We went to eat at the Old Mill, which was just about 5 blocks away. Enjoyed the lights and Christmas shop...
We thoroughly enjoyed our stay at Music Road, everything was great, the Christmas decorations and rooms were extra clean and nicely decorated...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2014
Pros: Everything.
Cons: none
Location: Enjoy the shopping and many activities that were available.
Experience was excellent, as always, when we stay here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Great Hotel in Pigeon Forge

Posted Dec 3, 2014
Pros: Great location easy to get in and out.
Cons: The eggs at breakfast tasted like powdered eggs not good.
Location: You could walk to some of the Restaurants they are that close by. This Hotel was near everything that we wanted to see and do.
The rooms were clean and we had plenty of room. Loved the Balcony view. The bed & pillows were just like the ones I have slept on at the Hampton Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Nice room. Very clean and comfortable. Staff was very helpful. We will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice! Thank you

Posted Nov 11, 2014
We only stayed for one evening. Found that we had to ask for directions to the room. But overall had a good stay. Thank You
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to all the attractions in Pigeon

Posted Nov 7, 2014
Pros: Everything
Location: All kind of attractions
Enjoyed sitting in rocking chairs, watching the geese and the calming Little Pigeon river and drinking coffee. Also enjoyed the Christmas tree and fireplace.
5 out of 5
Recommended
for Families
by Judy Lfrom chackbay

wonderful

Posted Nov 5, 2014 on Hotels.com
wonderful
5 out of 5
Recommended
for Couples
by Larafrom Galloway Ohio

A nice surprise

Posted Nov 4, 2014 on Hotels.com
It was very nice. Staff was great, food was great and the room was quite comfy