Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Flintstone, GA

Great Hotel! Good location.

Posted Dec 16, 2014
Pros: Location, cleanliness and great breakfast which made it nice not to have to go out.
Cons: Nothing
Location: Great location right off the main Parkway with light for easy access. Close to Smoky Mountain Opry, Titanic attraction, Five Oaks outlet mall.
Music Road Inn is a great place to stay. Lovely hotel. Room was very clean and well equipped with everything we needed. Good location with easy access to main road. We have stayed here before and will again.
3 out of 5
by A verified travelerfrom Clarksville, TN

Close to all activities

Posted Dec 6, 2014
Pros: Clean rooms - great breakfast! Very pretty lobby. Close to all the activities.
Cons: People at the front desk could be more customer focused...they kind of ignored you unless you said something first.
Location: So much to do around here - we had a great time. Don't miss the Dixie Stampede!! Best ever show and meal - the kids will love it!
We stayed here over the Thanksgiving Holiday. I reserved two rooms and called the hotel twice to confirm that they would be adjoining rooms, and they assured me that they would adjoin or be next door to each other. My sister got their first, and upon checking in was told our rooms weren't even on the same floor! The lady at the front desk was quite rude and shrugged her shoulders asking "what do you want me to do about it?" After I got there, another person at the front desk was nicer and admitted the note was right on my reservation - they did get us on the same floor, but not together...better than nothing! The only other thing that we didn't like is the room walls are paper thin. For the full time we were there a family on our floor would come in at 11 --12 - 1:00 AM and talk at the top of their voice in the hall...and use the luggage carts as skateboards running up and down. We asked them to please stop, and they would not - so we called the front desk and they wouldn't do anything about it either because they were "paying guests". We probably wouldn't stay here again. There are a LOT of hotels in this area, and I'm sure not all of then would be like this. The rooms were nice though...very clean...view was not great - our room looked out at a cemetery!
3 out of 5
by A verified traveler

There was plenty of parking.

Posted Dec 1, 2014
It was brief. It was located near shopping outlets and restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richlands, VA

Perfect choice.

Posted Dec 1, 2014
Our stay was perfect. Location was excellent, offset enough from the main drag to be private and peaceful. Yet close to several restaurants and couple of drug/dept stores. Hotel was clean and the staff was very friendly and helpful. The indoor pool was a hit with our 7 year old. I we plan to stay there again. I highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Nov 18, 2014
Pros: Very clean!
Cons: No suggestions
Location: Centrally located
Everything was exceptional from check in to the check out. Bountiful breakfast-love the cinnamon rolls!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom r

Georgia folks fall trip

Posted Nov 16, 2014
Spacious room and bath. Friendly staff. Very clean with great towels loved the fire place. This was second stay at this hotel and will come again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Very clean and nice breakfast. Convenient location
4 out of 5
Recommended
for Everyone
by A verified traveler

VERY NICE AND CLEAN. CONVIENT. i REALLY NEED HIC

Posted Nov 9, 2014
VERY GOOD . I REALLY NEED A COPY OF MY BILL ASAP. THEHOTELSAID U HAD IT AND SHOULD SEND T ME??
4 out of 5
Recommended
for Everyone
by A verified traveler

Give it a try

Posted Nov 3, 2014
In a town with only 3 star and less hotels, this is definitely good choice. Nice staff, very clean rooms, wonderful pool, quiet,comfortable rooms, and excellent location The "free" breakfast is OK as "free" breaksfasts go.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Oct 21, 2014
Pros: convenience
Cons: don't know
Location: already mentioned
Week-end get away for three women - loved having the extra cot & still plenty of room. Location was central enabling us to go to Gatlinburg craft show and outlet shopping