Condo, 2 Bedrooms (205) | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
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Reviews of Oak Square Rentals

2.5 out of 5
Oak Square Rentals
685 River Rd, Gatlinburg, TN

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 769 reviews" "
Rating 8 - Good. 267 out of 769 reviews" "
Rating 6 - Okay. 123 out of 769 reviews" "
Rating 4 - Poor. 76 out of 769 reviews" "
Rating 2 - Terrible. 65 out of 769 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place beds were comfortable. Close to everything and clean for older place
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristin L

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice little place. Conveniently located, clean, spectacular hot water and water pressure. We really enjoyed our stay here and hope to be back.
Stayed 2 nights in Apr 2024

8/10 Good

Alissa

Traveled with family
Liked: Staff & service
I would stay again in the condo that I picked the last two times. Could be cleaner definitely could use towels available on site.
Stayed 4 nights in Mar 2024

2/10 Terrible

CHRISTOPHER, Paducah Kentucky

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Lisa

Stayed 3 nights in Mar 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Jerry, West Harrison

Traveled with partner
Liked: Staff & service
The people owning it needs to maintain it better and do some upgrades.
Stayed 3 nights in Jan 2024

6/10 Okay

Brittany

Disliked: Cleanliness
Parking was somewhat tricky, place wasn’t the cleanest, but it was roomy for our quick trip.
Stayed 2 nights in Dec 2023

6/10 Okay

Janice

Traveled with family
Stayed 4 nights in Dec 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

DONNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great condo, clean. Really like the passcode instead of keys. Quiet and in town close to everything.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 3 nights in Dec 2023

2/10 Terrible

Lisa, Albany

Stayed 4 nights in Dec 2023

4/10 Poor

Frances

Traveled with family
Disliked: Staff & service
Don’t stay there.
In the room we had, the jacuzzi part of the bathtub didn’t work and when I went to use the dishwasher it leaked. The worst part was the parking lot. It dropped off without warning and the front of my car went over and I had to call a tow truck to get it out. It cost me over $400 to get it pulled back up.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice, and a great location. Easy check in and out. Would stay there again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Very close to the main drag and all the shops
Stayed 4 nights in Nov 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
it was me and my wife it was a great couple of days of just getting away and enjoy ourselfs!
Stayed 2 nights in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Taylor

Stayed 3 nights in Oct 2023

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2023

2/10 Terrible

Dan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nasty photos was nothing like what we had couch was stained to beat hell. Broken tv stand bed shook really bad had to push door closed to get it locked . Then thay had use take trash out . Outside pool was green . Chunks out of wall in bedroom stove was nasty looking .had to wiggle light switch to cone on. Worst place ive ever stayed . Never again. And if this is the places you rent ill not be using you again either.
Stayed 2 nights in Oct 2023

6/10 Okay

DARRELL

Traveled with family and small children
The curtain in bedroom needs to be cleaned and the ceil in there needs attention. The bathroom needs some attention too and the ceiling. The location is awesome and for the money it is a very good price, just need a few things done and we would stay there again.
Stayed 6 nights in Sep 2023

2/10 Terrible

Heather

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty nasty nasty
Do yourself a favor and STAY SOMEWHERE ELSE! This is the nastiest place I’ve ever stayed in! The floors had obviously never been mopped, they were black! There were roaches crawling around over everything. This place could be nice if they would do some updating and a DEEP CLEAN! Hot water lasted for every bit of 10 minutes. The lady at the office was nice, that was the only pleasant experience I had here.
Stayed 3 nights in Oct 2023

10/10 Excellent

Austin

Stayed 1 night in Oct 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
We like everything about it
Stayed 5 nights in Sep 2023

8/10 Good

Blake

Traveled with family
Disliked: Staff & service
Floors were horribley dirty. Kitchen sink plugged up, comforter on the bed smelled bad
Stayed 1 night in Sep 2023

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only compliant would be the pull out couch bed needs to be replaced.
Stayed 2 nights in Sep 2023

6/10 Okay

Billie-lynn

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here in December 2022 and it was amazing. That was the reason we decided to go back this year. However I was very upset at the overall condition of this particular room. Microwave had a cracked door, kitchen and bathroom floors were dirty or stained, and there was hair in the bathroom. This entire room definitely could use a makeover and some major upgrades. Not sure f I would stay here again. The pictures online is not necessarily what you see when you open your door
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Agnes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location.
Stayed 3 nights in Sep 2023

8/10 Good

Charlene

Liked: Staff & service, room comfort
Leak
Our stay was amazing but there is a leak In the ceiling where the big crack is going all way across All way across the room, the same way if the deck 🤔 right above a outlet that has no cover . Its in the left side of the bed. Near the wall
Stayed 6 nights in Aug 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location of the property and will definitely stay again. We called ahead to make them aware of our late arrival and the staff left our parking pass in the unit.
Stayed 4 nights in Jul 2023

8/10 Good

Cathy

Stayed 3 nights in Jul 2023

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
The condo was not clean when we arrived. The bathtub was not clean, there was still hair all in the tub. I ended up having to go out and buy bleach and cleaning supplies to clean the tub and the floor in the kitchen and bathroom. Wallpaper is coming off walls in bedroom, hallway and living room. Couch is covered in stains and fireplace is broken. There was no broom, mop or vacuum cleaner. I ended up going out and purchasing an air mattress to sleep on while there. Walls had marks all over them. Door wouldn’t stay closed unless it was locked. I will not stay here again.
Stayed 4 nights in Jul 2023

6/10 Okay

Richard

Traveled with family and small children
Liked: Staff & service
There wasnt any toilet paper floors was kinda sticky an bed was like a rock the office people was really nice an the room was nice pools was clean we had a nice stay and in the middle of all the shops an stores but was off the main gatlinburg strip i wont lie but probably wont stay there again
Stayed 2 nights in Jul 2023

8/10 Good

Melissa, Michigan city

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
loved that it was 1 block from downtown, kitchen had basic necessities, just needed a few cosmetic repairs but they didn't bother me. I would definitely stay again.
Stayed 2 nights in Jul 2023

2/10 Terrible

tracy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty room.Couch was broken down.Could not even sit on it.It hurt my back.Had to climb out of it.No cookware at all.They had to by cookware from dollar General and bring to us.Towels were not cleaned well.Wash rag had black stuff on them.Oven had food all over.Pizza was hanging from the racks.It was disgusting.Only 1 dishtowell and 1 dish rag.Will never stay their again.Not impressed with expedia or this property.I did complain as soon as I got there.Was told there was nothing they could do.I paid 500 dollars to stay in a dump.A hotel would of been nicer and cheaper.I would not have to pay for the cleaning and other fees they got from me.Nasty
Stayed 3 nights in Jul 2023

8/10 Good

Mallory

Liked: Cleanliness
Stayed 3 nights in Jul 2023

10/10 Excellent

Cesar

Stayed 1 night in Jun 2023

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent stay room was clean staff was very friendly and helpful
Stayed 1 night in Jun 2023

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Steven

Disliked: Property conditions & facilities
Very disappointed
Stayed 3 nights in Apr 2023

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Jennifer

Stayed 3 nights in Apr 2023

2/10 Terrible

Katelyn

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was nasty. We did not stay there. The lady at the front desk was super helpful, she moved us to the other hotel she manages.
Stayed 2 nights in Apr 2023

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room great location wish the outside pool was in working order,but overall great
Stayed 3 nights in Apr 2023

6/10 Okay

Claire

Traveled with family
Liked: Amenities
Disliked: Cleanliness
While I don’t mind an older property, our unit was not very clean. The bathroom floor was dusty and dirty, the side tables were dusty, the pillow cases may have been cleaned but had stains. The vents were dusty and moldy looking. This unit needed a DEEP clean and some TLC, not just a basic cleaning turnover. There was also a very thick layer of ice that was on the back wall of the inside of the refrigerator. There was also hair on the shower wall. The positive was the location was ideal and you could just park your car and walk to everything.
Stayed 3 nights in Mar 2023