Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Misleading from the pictures.

Posted Jun 30, 2014
Pros: Location to the strip. We could put on our walking shoes and avoid paying for parking.
Cons: Renovations, cleanliness, management who is concerned and do not rent rooms that are not able to accommodate what it offers in the description.
Location: Best thing about the hotel.
When reserved a one bedroom with included a pull out sofa, which would have accommodated our kids. When we got to the condo the staff was friendly at check in. However, once we got to our room there were tissues, medication, earrings, and clothing tags on the floor in the bedroom and under the bed. There were cigarette burns all over the room and the floors in the bathroom. That room could really use some major updating. We discover late that night the sleeper sofa was in horrible condition. The only way to sleep on it was at a 45 degree angle to the floor at the foot, with the bar going across you back at the middle. When the office opened the next day, we went to the office to address ALL of the concerns of the room. The manager seemed unmoved by any of this only to offer he has not obtained a new cleaning crew and if we were welcome to move to a two bedroom that would be available later that day for $40 more a night. Vacations are supposed to be fun and resting so for that reason we moved to the two bedroom. It was like night and day. The decor was updated, the linens were contemporary and the kitchen had a dish washer and an apartment size fridge unlike the mini fridge and no dishwasher in the other unit. If the management has been more accommodating he could have saved the whole stay but his lackluster attitude pretty much ruined the whole stay even in the nicer room. I guess you truly get what you pay for. .
2 out of 5
by A verified traveler

Wouldn't stay there again

Posted May 3, 2014
The location is great. But the condouim needed lots of work, it was clean, but in terrible shape..
1 out of 5
by CB from Northern Kentucky

Terrible place to stay!

Posted Apr 20, 2014
Dirty floors and walls, missing blinds, spots on mattress, sheets and mattress pad. Floor board falling off the walls. No closet just a curtian up hiding a really dirty old water heater. No microwave instead a dirty toaster oven.
3 out of 5
for Everyone
by Terri from South Carolina

Cute condo..

Posted Jan 26, 2014
Great location loved that we were within walking distance to all the attractions. Had to ask for hand soap was the only thing I did not like about the condo.
4 out of 5
for Everyone
by buckmom from huntsville, AL

It was a little outdated.

Posted Jan 21, 2014
Pros: Location and price
Cons: Decor of the condo
Tub drained slowly, pull out couch mattress system needs replaced.
3 out of 5
for Personal Event
by gbcheetah from Chapin, SC

Fine for a weekend event

Posted Dec 15, 2013 on Hotels.com
Here for a two night stay to see the Gatlinburg Christmas Parade. Most places were booked or overpriced. Olde Gatlinburg Rentals had rooms and at 30%-40% cheaper than many other locations. Room was nothing extra, pretty plain, but was clean. I would recommend the owner to work on the wall paper coming off in the bathroom area. Best part was location. Walking distance is two blocks back from the main road very close to Ripleys Aquarium if you are headed there. Although I probably will try another location in the future, I would stay here again if availability and pricing ran the same again. One note, our room was on the back side of the building which is against a main road with a good bit of traffic on it. For some people it could get disturbing.
3 out of 5
for Families
by Liz from Huntington, WV

Condo was old and out dated

Posted Dec 4, 2013 on Hotels.com
Great location! Bath tub had hair in it. Mattresses were old and lumpy. No heat in front bedroom, had to keep door open. Had to take towels to front desk to get clean ones. Hot water would run out during shower.
5 out of 5
by B Harrod from Kentucky

Great Location and Room

Posted Nov 19, 2013 on Hotels.com
Very clean and roomy. I would stay there again!!
4 out of 5
for Families
by Lenae from Alabama

Great location

Posted Nov 17, 2013 on Hotels.com
It was very nice and cozy
4 out of 5
for Everyone
by Jules from Shelby, NC

Better than expected

Posted Nov 5, 2013
Pros: Close proximity to downtown, clean room, friendly staff
Cons: Furniture could be updated, but it is not necessary.
Location: Great location! Everything is nearby. There are lots of great shops and restaurants within walking distance.
For the great price we paid, I was not expecting much. I didn't want to be disappointed. I was definitely not disappointed! We were greeted by a very nice man who was very informative. We were only .2 miles from the Parkway and were able to walk downtown every day instead of paying to park in town. The room was very clean. It could use a little updating, but we were fine with it. The bedroom was small, but this was ok with us as well. I would not hesitate to stay here again.