Ratings based on 771 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Nice Hotel in Pigeon Forge, Tenn, grear breakfast,

Posted Aug 12, 2014
Pros: It was clean & comfortable, quiet & restful, great breakfast, free paper.
Location: Outlets, lots of shows and places to eat nearby, also Walmart.
Very good ! Enjoyed, Went to rest and did. Also saw a show, Comedy Barn, enjoyed. Shopped some and ate out.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Posted Aug 11, 2014
Checking in and out was a breeze. Staff at front desk were friendly.
2 out of 5
by A verified traveler from Ohio

Disappointing

Posted Aug 11, 2014
Pros: Close to most things we wanted to go to.
Cons: The comfort of the beds and pillows and better quality of breakfast.
Location: Close to the main road in Pigeon Forge. Very close to shopping a lot of restaurants.
The beds were very uncomfortable and the pillows were very lumpy and not supportive. The hotel website states there is free wifi but we were not able to access this on either our phones or our ipad. The room was fairly clean. However, the rooms are not soundproof whatsoever and we could hear children and adults making a lot of noise outside our door almost every day. This would not be the hotel to stay at unless you are used to a lot of noise waking you up every day. The continental breaksfast was disappointing and the bagels and english muffins tasted stale. The waffles were ok I guess. Overall, we would not be staying here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryville,TN

One night stay

Posted Aug 9, 2014
Pros: Price, breakfast, and beds.
Cons: Need carpets in elevator shampoo. Overall, keep up the hard work.
Location: Location was closed to a lot of attractions. Went to see the "Soul of Motown" at the Majestic Theater. Wine tasting across the way, Titanic close by.
Was able to check in early.Location good. Friendly staff, beds were comfy, and breakfast was good as well. Hotel has some wear, but for the price, was a good stay. Slept like baby!
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus ohio

Fantastic for the price I paid!

Posted Aug 7, 2014
Close to everything and staff extremely nice. Less than half the price of others writhing walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dobson ,NC

Good place to stay !

Posted Aug 2, 2014
Pros: Staff and location .
Location: Good location ! Biblical Times Theater - Country Tonight are within walking distance .O' Charleys Resturant -Cracker Barrel -Wood House-Duncan Donut
If you looking for 5 star this is not it but it is very adequate hotel . It is clean and staff are excellent ! It is in very good location and you can walk to shows and restaurants .Very comfortable has porches outside where you can sit and rock. Breakfast is good and staff will look after you . I would definitely recommend it !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Very nice and accommodating staff. Nice new clean room.
2 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Good location. Nice breakfast.

Posted Jul 20, 2014
Pros: location
Cons: different air conditioning system.
Location: Close to Apple Barn, Tanger outlet, Titanic exhibit.
Noisy hallway. Ice machine was right across from our room. My fitted sheet kept coming off the bed while I was sleeping. There was a spider above your bed on the wall one night. Ants were on the nightstand the day we left. The air conditioner was noisy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2014
Clean comfortable rooms. hotel staff very friendly and helpful. Reasonably priced for the area. Would recommend to friends to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
Location: was good
enjoyed stay did not realize our room did not have a bathtub until after we checked in and was in our room i mentioned it to the person at the desk and they said that was because we were on the first floor and requested the first floor i took it that all first floor rooms had showers only i just went with it since we were already in the room i was surprised though, that they did not ask if we would rather have a room with a tub we noticed on leaving the room one morning that the room nest to us i believe it was 112 or 114 that they had a bathtub i was just disappointed in that aspect other than that it was fine