Ratings based on 878 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Great hotel and location.

Posted Dec 15, 2014
Pros: Cleanliness. Location. Staff.
Cons: Nothing/
Location: Near Dollywood and other attractions in Pigeon Forge and Sevierville, TN.
Very nice experience. Great staff. Hot and cold breakfast. Swimming pool and workout room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ringgold,Ga

Nice hotel

Posted Dec 9, 2014
Great place to stay, close to eyerything! Very clean room,comfy beds. Will stay again. Daughter loved it!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mt. Jackson, Va. 22842

N ice Hotel close to all the shows and restaurants

Posted Dec 9, 2014
Pros: Everything
Everyone at the hotel was very nice and they had a great breakfast. With wafles, sausage, eggs, and biscuits and gravy. Also fruit, cereal, coffee and tea. We were very pleased.
4 out of 5
Recommended
for Families
by A verified travelerfrom Danielsville, GA

Feels like it should be at the beach!

Posted Dec 8, 2014
Nice hotel and perfect location if you like being in the center of it all - of Pigeon Forge that it is. I would much rather have been in middle of Gatlinburg in this hotel but that is personal preference to me not liking to feel as though I am on the strip at the beach - instead of in the mountains in a cute and quaint mountain resort town. The hotel is no particular special frills although does have some great perks: great rate!, very nice pool area - clean, no mold or slimy areas, water was clear (although very chlorinated), no scummy water in the hot tub area that is adjacent to the pool; clean carpets and room accommodations, clean linens, plenty of towels and best of all non-smelly, quiet A/C and heat unit!!! - kept temp perfect and never knew it was running. Front desk staff was very helpful and quite approachable, even going so far as to track us down at breakfast to return our room key to us after my daughter lost it at breakfast. Which by the way, is great - not just cold stuff but actual eggs, gravy, sausage, waffle makers and batter, fresh milk and various cereals, plenty of bagels, breads and English muffins, hard boiled eggs...something for every appetite! We would stay here again if it were in a different location - but that is nothing against the hotel, that is just my preference of where I want to be located in relation to finding a little more peace and quiet. Overall, great hotel, nothing to complain about.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Nice hotel close to convention center

Posted Dec 8, 2014
We were there for cheer competition. Staff really nice and allowed us early check in to prepare for competition. Good location and very clean. Comfortable beds.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans

Nice hotel, close to attractions, great staff.

Posted Dec 5, 2014
We were a little nervous about staying at this hotel because we have never stayed at a Ramada before; however, we were pleasantly surprised from the moment we checked in. The Front desk staff was incredibly friendly and helpful. The room was nice and comfortable. Breakfast was ok. Pool area was nice. Fitness room was lacking, but overall a great Thanksgiving vacation. We will definitely return to this hotel. I don't know if I would book a Ramada elsewhere, but I would return to this hotel.
2 out of 5
by A verified travelerfrom Georgia

Don't assume they will clean you room.

Posted Dec 2, 2014
Pros: The breakfast was good
Cons: The cleaning staff
I stayed 2 nights and we shopped around town told the maid to clean the room but she only gave us new towels. We called the front desk and the manager gave us clean sheets. He did put them on the bed but this was 8pm.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Pigeon Forge, Ramada North

Posted Nov 24, 2014
Pros: Keycard required for side entrance, breakfast selection, lobby, front desk staff, how clean it all was, housekeeping providing fresh crisp towels
Cons: Both of the rooms were a bit warm. Granted, warmer than usual Nov but it took opening the window to allow the room to get really cool at night.
Location: Conveniently close enough but also conveniently off set. Restaurants, wax museum, titanic, not walking but -5 driving.
Great front staff. We simply were verifying location and Kim allowed us to beat the rush and check in early. Rooms very comfortable, enough space but not too much. Had updates in bath, surfaces of room, beds and pillows. Lots of pillows, and blankets were sandwiched between duvet covers which made me feel good about the linens. Room appeared cleaned, stocked, armloads of towels in bath room. I travel with my mother who has a suppressed immunity due to chemo and I am a lysol girl when I travel, but felt comfortable enough to not have to lysol anything when we arrived as their was a faint, clean scent of bleach in the air. Not overpowering, but you sensed that things had been wiped down. Had double queen room and we so pleased with two dressers, centrally located flat screen TV, microwave, and larger than regular fridge. Did not use pool or sauna but others in party did and thought was pleasant, but personal preference to have jacuzzi separated from pool. Breakfast time was great. It included waffles, eggs, gravy, biscuits, sausage, boiled eggs, 3 cereals, sweet breads, grits, oatmeal, 3 juices, coffee. Kept cafe tables cleaned and ready for the next group. Coffee and tea were available all day. Would not hesitate to recommend or return to this great hotel. Business center easy and printer was ready with paper. Did not access wi-fi. Elevator ran smooth. Hallways showed expected wear. Nice lighting in room with charger ports bedside. Lovely hot water and pressure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2014
Staff was very friendly and nice. Rooms were clean. Would recommend hotel. Would definitely stay again!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom GA

This hotel is a winner!

Posted Nov 18, 2014
Pros: The cleanliness and ease of parking as well as the large bathroom.
Cons: Nothing
Location: Great location convenient to shopping, dining, shows, etc.
This is our second time staying here and we have never been disappointed.....very clean and comfy rooms, plenty of bath linens at all times, friendly and helpful front desk clerks, great location and convenient parking. This hotel has it all and we will definitely stay here again.