Ratings based on 820 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

A Comfortable, but Inconvenient Place to Stay

Posted Jun 22, 2015
Our room was clean, comfortable, spacious with good amenities, but the access to this location is terrible. The motel consists of a 3 story tower-block with outside access on a very small piece of land. Parking is very cramped. Someone was very inventive in laying out a confusing grid of parking spots in order to fit the most cars possible in the small space. Getting in and out of the lot on the Pigeon Forge strip was also difficult. There are no good "back alley" ways in and out. Two other negatives are the free breakfast is limited and closes at 9:00 am Also, the WiFi coverage is spotty. If I went to the front door of our room I was able to pick it up, but when lying on the bed the connection was weak or non-existent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Smokies trip 2015

Posted Jun 16, 2015
Pros: Pet friendly policy.
Cons: TV need to be bigger.
Location: Close to the Island, shopping and dining.
Enjoy our stay, close to everything. The hotel is close to shopping. Breakfast was a not free unless you wanted just a fruit, cereal and waffles.
3 out of 5
by A verified traveler from Virginia

Noise

Posted Jun 16, 2015
Pros: The location and the room was alright.
Cons: More security at night to keep the noise down!
Location: Walking distance from stores and attractions.
This is the second year in the roll we stayed at this hotel and both time there were a lot of noise in the parking during the night. So, if you want a good night rest, stay somewhere else! I will! However, the hotel itself was comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Evansville, IN

Not bad

Posted Jun 14, 2015
The bathroom was so small it was hard for even one person to fit in. We pulled back the comforter and there were some type of dead bugs in between the comforter and blanket. We brought our own blanket thank God. The too was nice and location was great.
4 out of 5
Recommended
for Everyone
by A verified traveler from indiana

nice hotel in Pigeon forge

Posted May 29, 2015
it was close to restaurants and shopping nice hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
A/C unit didn't work properly, and we weren't there long enough to have it repaired. The staff was excellent. The motel was central to everything we wanted to see.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kankakee, Il.

Nice pet-friendly hotel

Posted May 18, 2015
Pros: It was pet friendly, in a great location to see and do stuff, and our stay was very comfortable.
Cons: I was a bit annoyed that in order to get a "Parking Pass" we had to talk to people who were trying to sell us tickets for shows, "free" stuff, etc.
Location: We were very close to "The Island" which everyone should visit. In the center was a great water feature with lights that was fantastic.
We were pleased with our room, which had a microwave and refrigerator. There were no charges for our dog which was a plus. Beds were comfortable, shower had great pressure, and we were right on the strip where all the action was. Our room was surprisingly quiet, considering all the traffic and outside activity. We enjoyed the fruit, yogurt, and waffle bar for breakfast.
2 out of 5
Recommended
for Everyone
by A verified traveler

It was alright....

Posted May 12, 2015
The beds were extremely uncomfortable...made for a restless night sleep and the air conditioner did not work right. But overall, our stay was ok. At least i could have my pets with me.
5 out of 5
Recommended
for Everyone
by A verified traveler from Branchland, WV

Nice hotel close to several points of interest.

Posted Apr 13, 2015
Pros: Location! Was only a short walk for the Island.
Staff was friendly upon check-in and check-out. Room was very clean and comfortable.
2 out of 5
by A verified traveler

No service

Posted Apr 7, 2015
Could not get room cleaned, clean towels or get the bed made