Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.8 Hotel condition
They paid and stayed.
by Dave from Detroit area
Was not worth the $434 for 4 days.Posted Oct 19, 2013
Cons: Rework bathroom, new TV. Better breakfast. Better rates.
Sat was expected, but hotel rates for single went down to $29.99 a night, I was not offered a rebate. My fault for not taking a one night check-in. Not a real breakfast, Light gravey, donuts not considered a hot breakfast. Room was OK, clean but not up to new. Older regular TV, no flat screen. Owner way very nice.
by A verified traveler
Pigeon Forge TNPosted Oct 14, 2013
The room was clean, needs to be updated. Check in and out was simple no problems. I like to stay in rooms a little nicer.
for Couplesby andrea
nasty!Posted Dec 30, 2012 on Hotels.com
This hotel was the worst hotel I have ever stayed in. It was not clean and the front office didn't speak English well. I found other people hair in the bathroom and then on two "clean" towels. I will never stay here again.
by A verified traveler
Very outdated; not worth the money!Posted Nov 28, 2012
Pros: Heat worked
Cons: very outdated
The room we were in was not upgraded like the ad said. It was very outdated. The bathroom was way small. The door didn't shut. There was a horrible painted window in the bathroom. The sink had no counter space. Just light bulbs hanging over the sink--no cover. There wasn't any tissue or a holder for them.The ad said that there was a make-up shaving mirrow; no so in our room. The tolit paper was like tissue paper. There wasn't any sort of bedspread or blanket. The lady at the desk had no personality; she never smiled or made my feel welcomed. Right off the bat, I found the seat was about to fall off the comode-it was fixed right away.Out of all the motels in Pigeon Forge; I had to pick one of the worst I saw. On the good side, the heat did work well and it was fairly clean; but don't stay there without checking to see if the room you get is in better condition. We were very very disapointed and will never go back there.
for Business Travelersby A verified traveler
Posted Nov 23, 2012 on Hotels.com
for Couplesby A verified traveler
Posted Oct 25, 2012 on Hotels.com
for Familiesby A verified traveler
good location to dinner and showsPosted Oct 20, 2012 on Hotels.com
After reading about it online sounded great for a few days stay. Was looking forward to sitting on the balcony and enjoying the mountain air. Our balcony was two plastic chairs sitting on the walk way on the bottom floor with cars parked in front of us. But the rooms were cleaned everyday so i guess that was more important. Over all it was a nice place.
Posted Oct 18, 2012 on Hotels.com
no shampoo,no lotion,no safe,no microwave,no toothbrushes,no toothpaste ,we were in the room with the kitchen there was no dish detergent or dish cloths or drying towels to dry dishes did not have enough plugins I had to put my computer in the plug in the bathroom to charge it up. we will never stay there again!
for Overnight Stay Before Destinationby A verified traveler
Posted Oct 16, 2012 on Hotels.com
Would never stay again. Desk clerk at check-in was incredibly rude. Not someplace you'd choose to stay if you saw it first! Have always stayed at Hampton Inn can't for the life of me understand why we didn't!
for Familiesby Kenneth T
Better optionsPosted Oct 10, 2012 on Hotels.com
Room was old but had been upgraded. There was a young lady who was first checking us in that did not know how to handle on line reservations and the next morning we reported two issues, tv remote had quit working and there was no power to coffee pot. She failed to have those taken care of. THere was a young man there who is a good in helping the customer as there is. He handled any issue himself and quickly. The room is much smaller than the picture looks. Very few outlets for such as phone chargers. Rates on bigger motels right next door were good bit lower per their sign. It was clean and right on the parkway. It will not be where we stay again. Just better options for at least the same if not better prices. It is near such many attractions.