Ratings based on 1,132 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom covington,tn

Very nice hotel had a great view and close to shop

Posted Jun 1, 2015
We really enjoyed our stay at this hotel very clean ,close to everything in town, the balcony was very nice had a beautiful view and a nice pool , The staff was nice and friendly would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Location location location

Posted May 26, 2015
Love the hotel staff was excellent a short walk to everything
Comment from Hotel Management
May 28, 2015 by Andy, Hotel Management
Thank you for your comments, we hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified travelerfrom hickory nc

nice hotel close to attractions

Posted May 24, 2015
the room was plenty big, easy access parking, beds were very comfortable, nice hot shower, comfortable stay
Comment from Hotel Management
May 28, 2015 by Andy, Hotel Management
Thank you for your comments! We hope you return to visit with us again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Walking distance in a fiwn with crazy parking

Posted May 14, 2015
The room was fine, bed very comfortable. Double sink which was nice for getting ready in the morning. Only negative comment our ac started making a dunny noisr but otherwise it worked fine. Would definitely go their again
Comment from Hotel Management
May 16, 2015 by andy, Hotel Management
Thank you for your comments. We apologize for the inconvenience of the funny noise the ac was making. We hope you return soon for a visit.
3 out of 5
by A verified traveler

old hotel close to shopping

Posted Apr 21, 2015
Pros: the location
Cons: employees
Location: great
I liked the location. It was close to the main strip in Gatlinburg within walking distance. The rooms are out dated. They look nothing like the photos online. Was not happy that I booked two rooms and they were not beside each other. Then when I asked for rooms that were side by side I was told I couldn't switch cause I booked online through Expedia and not through them. They also had to charge my bank account an additional small fee incase any damages are done they would have my info.
Comment from Hotel Management
Apr 23, 2015 by andy, Hotel Management
Thank you for your comments, we do apologize for any inconveniences you may have encountered while staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Nice hotel, spacious room. On the older side, but a great crash pad for me and 3 teenage boys.
Comment from Hotel Management
Apr 23, 2015 by Andy, Hotel Management
Thank you for your comments. We look forward to having you back with us.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati

Older motel, but still better than some newer ones

Posted Apr 20, 2015
Pros: Excellent location, great value, friendly and helpful staff.
Cons: It could use a refresh/remodel but the rates would go up.
Location: It's on the trolley line, a half block from the aerial tram to the ski area, and 2 blocks to the main street (Parkway?).
Simple, easy check-in. The location was excellent for walking downtown Gatlinburg. Rates were from another decade and we would certainly stay again. If you don't spend much time in your room, this place is all you need.
Comment from Hotel Management
Apr 20, 2015 by Andy, Hotel Management
Thank you for your comments. We look forward to having you return and visit with us again.
2 out of 5
by A verified travelerfrom Indianapolis, IN

Good location is the only "good" thing

Posted Apr 19, 2015
Pros: Location, that's it.
Cons: lots
Location: Great location, quick walk to downtown and you dont have to go down main street to get to it.
Very dated rooms, mold on inside of shower curtain and bathroom light fixture lense was broken and kept falling off. The ceiling plaster was cracked and gone and falling off in several places. Found a booze bottle behind the dresser when we checked in and it was still there on our last day. Ran out of donuts an hour into breakfast. This was in a good location but I think you could do better for the money.
Comment from Hotel Management
Apr 23, 2015 by Andy, Hotel Management
Thank you for your comments, we apologize for any inconveniences you may have had while staying with us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Ms.

Posted Apr 18, 2015
I loved this little motel! It wasn't fancy but it was very clean. The bed was so comfortable!
Comment from Hotel Management
Apr 19, 2015 by Andy, Hotel Management
Thank you for your comments. We hope to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
We had a great time. Everyone was pleasant and the rooms were clean. The beds were so comfortable! Definitely coming back!
Comment from Hotel Management
Apr 16, 2015 by andy, Hotel Management
Thank you for your comments we look forward to having you stay with us again.