Ratings based on 852 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby Amanda from North Carolina
Excellent!!!Posted Mar 4, 2014
Upon arrival the staff was prepared for our arrival with paperwork right in front of them. They were very friendly and polite. The room was very clean. We would stay there again without hesitation.
for Everyoneby Kathy from Ohio
Clean and friendly.Posted Mar 1, 2014
Pros: Private balcony and the fireplace.
Cons: Softer towels.
Location: Easy walking distance to everything.
Staff was very friendly and offered coffee and so forth. A light bulb was out in a lamp, I told them and it was replaced immediately. It is in easy walking distance to anything you want to go to or see downtown.
for Couplesby A verified traveler
Good for a getawayPosted Feb 20, 2014
Minus the shower which needed to drain faster and have the shower head replaced, it was nice. The fireplace didn't give off a terrible amount of heat, which was good so we didn't roast. :) Central to everything and nice area to walk in. Would definitely stay again.
for Everyoneby A verified traveler
close to everything, older motel , but kept cleanPosted Feb 20, 2014
Pros: good location
Cons: room could have used a odor eater , not a smokey smell but it had a smell
Location: get to anything
only area that seemed below standard was the breakfast, box of doughnuts and coffee, juice , or cereal
for Everyoneby cindy from brandon,fl
Older hotel, nice rooms,clean,very comfortable bedPosted Feb 3, 2014
Pros: Close to the action, Hot water +pressure,comfy bed,fireplace and the staff was gracious!
Cons: Owner should spend some$$ on some up dating,actually,more attention to details ie: loose wallpaper, washing wall above fireplace + weather strip doors
Location: Mountain hikes,biking shopping,ski,good food,photos,whitewater rafting,zip lining ,wildlife
Over all, very nice ! I would reccomend it to my friends + family!we will come back for years to come!!!
for Everyoneby Eric from manheim, pa
great value for the pricePosted Dec 28, 2013
Pros: soft bed, good price, big room beautiful view in a great town.
Cons: The room needs updating.
Location: a lot of winter sports, shopping, aquarium,
Good value, comfortable room. We would come back again.
by T. from Nashville, TN
Request ignored.Posted Dec 8, 2013
Pros: It was convenient to the main strip.
Cons: Rent rooms you actually have
I booked a non-smoking room. We had a late arrival at 9:30 p.m. When we got to our room, it smelled so strong of stale smoke. When I called the front desk agent, she told me it was a non-smoking room and the cleaning staff had not made her aware someone had been smoking and unfortunately, she had nowhere to move us. With it being so late, we were forced to stay. I have severe allergies so I was unable to sleep and left the next day with a sinus headache which has resulted in a sinus infection which will result in a doctor visit and a medical co-pay. As I was leaving, I noticed the door numbers said if the room was a non-smoking room and and ours was not. The smell was much more than a one stay smoker. The front desk employee was untruthful. Hotels need to realize some requests are made for medical purposes and should not be ignored.
for Everyoneby Jim from Vienna, Il
close to the stripPosted Dec 4, 2013
Pros: close to the strip and on the quiet end of town. you can easily walk everywhere.
Cons: its an older hotel so if you go expecting this you won't be disappointed.
Location: Near traffic light #10 which is at the end of the Gatlinburg strip, but also the closest to the Smoky Mt. park entrance.
We have stayed here before and liked it so well we went back. Not the fanciest place in town, but comfortable, close to the strip, and the price was right. Breakfast wasn't that great..... typical continental but there are plenty of places to eat nearby.
Posted Dec 3, 2013 on Hotels.com
for Everyoneby A verified traveler
Kitchy & Comfortable!Posted Dec 2, 2013
Right in the middle of everything! Decor is dated but rooms very clean & comfortable. The staff was very friendly & helpful. Thanks for a GREAT long weekend in a beautiful locatin.