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River Terrace Resort & Convention Center

3.5 star property
Resort with free parking, walk to Ripley's Aquarium of the Smokies

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

River Terrace Resort & Convention Center

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room - 1 King Bed (Newly Renovated) | Balcony
Property entrance
Signature Room - 2 Queen Beds River View (Newly Renovated) | In-room safe, iron/ironing board, free WiFi, bed sheets
Room, 2 Queen Beds, View | Bathroom | Hydromassage showerhead, hair dryer, towels, soap

Overview of River Terrace Resort & Convention Center

7.8

Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

240 River Road, Gatlinburg, TN, 37738
  • Popular LocationTraffic Light #63 min walk
  • Popular LocationRipley's Aquarium of the Smokies4 min walk
  • Popular LocationTraffic Light #54 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)68 min drive
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Room options

Signature Room, 1 King Bed, View

cleanliness

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, View

cleanliness

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Pet friendly
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 1 King Bed (Newly Renovated)

cleanliness

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Pet friendly
In-room safe
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

cleanliness

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Pet friendly
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds (Newly Renovated)

cleanliness

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
In-room safe
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room - 2 Queen Beds River View (Newly Renovated)

cleanliness

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, View

cleanliness

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Iron/ironing board
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Gatlinburg

River Terrace Resort & Convention Center is located in Gatlinburg. The area's natural beauty can be seen at Great Smoky Mountains National Park and popular attractions include Ripley's Aquarium of the Smokies and Dollywood. Looking to enjoy an event or a game while in town? See what's happening at Rockin' Raceway Arcade or The Ripken Experience - Pigeon Forge. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking.

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 6 min walk
  • Sugarlands Distilling Company - 6 min walk
  • Subway - 4 min walk
  • Loco Burro Fresh Mex Cantina - 5 min walk
  • Tennessee Cider Company - 2 min walk

About this property

River Terrace Resort & Convention Center

Resort near Great Smoky Mountains National Park
Close to Ripley's Aquarium of the Smokies, River Terrace Resort & Convention Center provides amenities like laundry facilities and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, a banquet hall, and a gift shop
  • Meeting rooms, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All 205 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers, tubs or showers, and hair dryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Mar 31, 2024 start from $137.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at River Terrace Resort & Convention Center?

Self parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Situated in Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Great Smoky Mountains National Park and Gatlinburg Convention Center are also within 2 mi (3 km).

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1007 reviews" "
Rating 8 - Good. 320 out of 1007 reviews" "
Rating 6 - Okay. 157 out of 1007 reviews" "
Rating 4 - Poor. 110 out of 1007 reviews" "
Rating 2 - Terrible. 52 out of 1007 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and easy accessibility to to room from parking garage also walking distance to everything. Loved my stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Tom

Traveled with partner
Liked: Staff & service
Like the location, close to the main strip, did not need drive to get to entertainment, shopping, and dinning. What I liked about the hotel was location, balcony, fireplace, unlimited hot water for shower, and being right over the creek. The let down was the property is just tired and dated. The room is bare, made it feel cold. The bathroom, is throwback to 70's and no heat, and fan did not work. The service/staff was Excellent. If you want be close to strip it is nice location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the room and the Employees were super nice and friendly we will be going back next time we go to Tennessee.
Stayed 1 night in Mar 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice! Property was in a great location!
Stayed 3 nights in Feb 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, and clean. Loved location and staff were great. Had to give it 4 stars based solely on the shower. Alternated between cold water and boiling hot water, constantly changing.
Stayed 2 nights in Feb 2024

6/10 Okay

Jessica

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities
Rooms very outdated. Toilet continuously ran.
Stayed 3 nights in Feb 2024

8/10 Good

Emily, Lexington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was incredibly friendly and kind. Great location, clean and comfortable, and loved the fireplace and balcony! Rooms need clocks, some soundproofing or space out guests better, and better lighting.
Stayed 2 nights in Feb 2024

8/10 Good

lorie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. Convenient to everything.
Stayed 2 nights in Jan 2024

8/10 Good

Satendra

Stayed 2 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
10:00 AM
Star Rating
3.5