Hi Tom, Thank you for your detailed feedback! We're delighted to hear that you enjoyed the convenient location and the amenities like the balcony, fireplace, and unlimited hot water. We appreciate your comments about the room and bathroom, and we'll certainly take them into consideration for future improvements. It's wonderful to hear that you found our service and staff excellent. We hope to welcome you back again soon!Best Wishes, Social Media Support

Hi Regina, Thank you for your glowing review! We're thrilled to hear that you loved everything about your room and that our employees made your stay enjoyable. We can't wait to welcome you back on your next trip to Tennessee!Best Wishes,Social Media Support

Hi Summer, Thank you so much for the perfect rating! We're thrilled to hear you had an amazing experience with us.Best Wishes, Social Media Support

Hi Charles, Thank you for your review and for highlighting the positives of your stay, including our clean facilities, great location, and friendly staff. We apologize for the inconvenience you experienced with the shower temperature fluctuation. Thank you again for your feedback and we hope to welcome you back soon for an even better stay.Best Wishes, Social Media Support

Hi Jessica, Thank you for your honest feedback. We're sorry to hear that your stay was only satisfactory, and we'll take your comments into consideration as we strive to enhance our services.Best Wishes,Social Media Support

Hi Emily, Thank you for your valuable feedback! We're delighted to hear that you enjoyed the friendly service, convenient location, and the comfort of our rooms, along with the cozy fireplace and balcony. Your suggestions regarding clocks, soundproofing, spacing out guests, and lighting are duly noted, and we'll certainly take them into consideration for future improvements. We hope to welcome you back again soon for another enjoyable stay at River Terrace Resort and Convention Center!Best Wishes, Social Media Support

Hi Lorie, Thank you so much for your positive rating and feedback! We're delighted that you had such an amazing experience at our resort. We're eagerly looking forward to your return and can't wait to see you again soon!Best Wishes, Social Media Support

Hi Satendra, Your positive rating has brightened our day! We're thrilled to hear that you had such a fantastic experience at our resort. We eagerly await your return and can't wait to see you again soon!Best Wishes,Social Media Support

Hi Brian, Thank you for sharing your experience with us. We're glad to hear that check-in was smooth and that you found the room clean. We apologize for any inconvenience regarding the lack of elevators to upper floors and the limitations with the heating and air units. Your feedback regarding the internet connectivity and availability of electrical outlets is valuable, and we will certainly look into improving these aspects for our guests' convenience. We appreciate your patronage and hope to welcome you back for a more comfortable stay in the future. Best Wishes, Social Media Support

Hi Gary, We're thrilled to hear that you enjoyed your visit to our resort! Thank you for taking the time to share your feedback, and we hope to have the pleasure of hosting you again in the near future.Best Wishes, Social Media Support

Hi Gary, Your positive review has made our day! We're so happy to hear that you had a fantastic experience at our property, and we can't wait to welcome you back for another amazing stay.Best Wishes, Social Media Support

Hi Mollie, Please note that our top priority is to provide a safe and enjoyable experience for all our guests. We would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to our customer service team, via email at westgate_customercare@wgresorts.com. Thank you for bringing these matters to our attention, and we hope to have the chance to welcome you back in the future, to provide you with the exceptional experience that we strive to offer.Best Wishes, Social Media Support

Hi Bryant, Thank you for taking the time to rate your experience with us! We're thrilled that it was fantastic, and we appreciate your positive feedback. We hope to see you again soon at our resort.Best Wishes,Social Media Support

Hi Mailyn,Thank you for your feedback! Candid comments like yours allow us to improve our resort for future stays. We hope to welcome you back to the River Terrace Resort & Convention Center soon.Best Wishes,Social Media Support

Hi Jahdiel, Thank you for your 5-star rating on the River Terrace Resort and Convention Center. We are thrilled to know you enjoyed a fantastic stay. We would love another opportunity to host you again. Best Wishes,Social Media Support

Hi Shelly, Thank you for visiting us at the River Terrace Resort & Convention Center. We are disappointed to see you did not have the exceptional vacation experience we strive to provide all our visitors. We hope to have another opportunity to welcome you in the future, not only to meet but also to exceed all your expectations.Best Wishes,Social Media Support

Hi John, Thank you for sharing your score, we would have loved to know a bit more regarding your experience as we look to provide the best experience possible. We hope to get the chance to welcome you again in the future.Kind Regards

Hi Sandra, Thank you for staying at the River Terrace Resort & Convention Center. We regret to hear that your stay was less than exceptional; please accept our apologies for any inconvenience you had to endure. We hope this does not deter you from staying with us again and that you will allow us another opportunity to impress you and exceed all your expectations.Best Wishes,Social Media Support

Hi Michele, Thank you for choosing the River Terrace Resort and Convention Center! We are so delighted that you had an amazing 5-star experience at our resort. We invite you to come back and experience another amazing vacation.Best Wishes,Social Media Support

Hi Dennis, Your positive rating and feedback are greatly appreciated! We're thrilled that you had a fantastic experience at our resort, and we can't wait to see you again soon.Best Wishes, Social Media Support

Hi Shirin,We're truly sorry to hear about your disappointing experience. Your feedback is invaluable, and we appreciate you bringing these issues to our attention. Please accept our sincerest apologies for the inconvenience caused by the slow water flow in the shower and the dripping noise. We understand how crucial a peaceful night's sleep is, and it's regrettable that we fell short of providing that for you. Thank you for sharing your feedback, and we hope to have the opportunity to regain your trust in the future.Best Wishes, Social Media Support

Hi Chanin, Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience with us. It's great to know that you appreciated our quick check-in process, convenient location, clean rooms, and friendly staff. We're delighted that you enjoyed the beautiful view and had the perfect spot to watch the fireworks from the Space Needle. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay in the future!Best Wishes, Social Media Support

Hello, We're sincerely sorry to hear about the issues you encountered during your stay. Your feedback is incredibly important to us, and we apologize for any inconvenience or distress caused by the lack of luggage carriers and the absence of a deadbolt on the door. The safety and security of our guests, including their pets, are top priorities for us, and we understand the gravity of the situation. On a brighter note, we're glad to hear that you enjoyed the area's convenience and surroundings. Your comments will help us improve, and we hope to have the opportunity to welcome you back for a more seamless experience.Best Wishes, Social Media Support

Hi Micheal, Thank you for your excellent rating and feedback! We're thrilled that you had a fantastic experience at our resort. We can't wait to see you again on your next visit.Best Wishes, Social Media Support

Hi, Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your compliments about our staff and the convenient location. We're sorry to hear about the issues you encountered. We also understand your disappointment with the property's condition, and we continuously evaluate areas for improvement and renovation. We apologize for any confusion regarding the breakfast description and we hope to get the chance to welcome you again and provide a better experience.Kind Regards

Hi Christy, Thank you for taking the time to rate your visit. We would have loved to know a bit more as we truly care for our guest experience. We truly hope we will get the chance to make your next visit much better.Kind Regards

Hi Hanna, Thank you for taking the time to rate your experience with us! We're thrilled that it was fantastic, and we appreciate your positive feedback. We hope to see you again soon at our resort.Best Wishes, Social Media Support

Hi Mark, Thank you for sharing your feedback about your recent stay. We're pleased to hear that you had positive interactions with our staff. We apologize for the inconvenience you experienced during your stay. Thin walls and noise from neighboring rooms can indeed be disruptive, and we understand how frustrating that can be. We hope that we will get the chance to provide a better experience in the future.Kind Regards

Hi Donna, We appreciate your feedback on your recent stay, and we apologize for the shortcomings you experienced during your visit. Your comments are valuable, and we appreciate your feedback regarding the continental breakfast and the water pressure. Thank you for visiting us and we hope to get another chance to make your next visit a better experience.Kind Regards

Hi Mike, We're overjoyed that you had a wonderful stay with us. Thanks for taking the time to visit us and we hope to see you soon.Kind Regards

Hi Jack, we are sorry to know you had this experience. We would have loved to know a bit more as we care for our guest experience. We hope that we will get the chance to make your next stay much better.Kind Regards

Hi Jeff, Thank you for taking the time to give us an exceptional rating on the River Terrace Resort and Casino. We look forward to your next visit very soon!Best Wishes,Social Media Support

Hi Crystal, We're sorry for any inconvenience you experienced. Your feedback is important, and we'll take steps to prevent similar issues in the future.Kind Regards, Social Media Support