Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Sad they're closing.

Posted Feb 24, 2015 on Hotels.com
Nice little place, convenient location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate South Carolina

Better than expected

Posted Feb 12, 2015
Pros: Location to downtown Gatlinburg.
Cons: Minor repairs to room: wall paper peeling, the vent in the bathroom needing repairing.
Location: Eat at Alamo Steakhouse! Get the Prime Rib Strips, they are good enough to be a meal!
This hotel was much better than I expected. The hotel was clean, front desk staff was friendly, and it is very conveniently located to downtown Gatlinburg. For the price, it was a great deal.
4 out of 5
Recommended
for Families
by A verified traveler

Great

Posted Jan 27, 2015 on Hotels.com
Very good
2 out of 5
Recommended
for Families
by A verified traveler

NO POWER OUTLET

Posted Jan 7, 2015 on Hotels.com
Overall it was okay....Except i had no power outlets that worked where i could not use my laptop or charge the phones.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2015 on Hotels.com
4 out of 5
Recommended
for Families
by Barbarafrom miami fl

good

Posted Jan 3, 2015 on Hotels.com
the location is perfect and roms are ok for the price
4 out of 5
Recommended
for Getaway With Friends
by Manisah

This traveler left a rating score only Posted Dec 24, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Parade weekend

Posted Dec 11, 2014 on Hotels.com
In town for the Gatlinburg Christmas Parade, get float ready.
4 out of 5
Recommended
for Couples
by carolynfrom Rowland, NC

Thanksgiving in Gatlinburg, TN

Posted Dec 5, 2014 on Hotels.com
The stay was pleasant but as I Had read in previous reviews there were ants the first morning by the hundreds. The office sent a maintenance person over who took care of the problem. Breakfast was light. All in all our stay was great.
2 out of 5
Recommended
for Families
by gregory m.from Montgomery

Brrrrrr !!!

Posted Nov 19, 2014 on Hotels.com
Upon arrival in room; the heater wasn't on and it was very cold in the room. It took quite a while for it to get warm. The way the room is set up, the bathroom didnt get warm until the next morning. I saw no heated pool; the brochure had mentioned one.