Ratings based on 811 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Feb 23, 2015
Clean room and good location. My kids loved the indoor pool.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Awesome Place

Posted Feb 23, 2015
We stayed 3 nights and 2 days here and it was great. Very friendly workers No problems checking in or checking out, loved the hot breakfast, and the pool. I only had a minor issue with soap. We didn't bring any with us and there was only one tiny bottle of shampoo for all three of us to use each day. But it wasn't a big deal just loved it all the way around. It was a very awesome price for the location and everything offered. The location is right in the middle of Pigeon Forge right on the parkway, close to everything you would need or want. Loved it!!
2 out of 5
by A verified traveler

It was ok but would not go again.

Posted Feb 16, 2015
The hotel staff was not very helpful. The pictures on the web are not the pictures of this location. Pool area was dirty and no towels on racks by pool area. You had to walk around the outside of the building in 30degree weather to front office to try and receive towels. Our bathtub would not drain and even after our 2 night stay no one came to fix it.
3 out of 5
by A verified travelerfrom atlanta

Coveniant for shopping

Posted Feb 10, 2015
Nice hotel just wasn't overwhelming considering its Rates . Felt it should've been priced less for room . Tub had a big tub but it still had a budget rated room . It was like a big tub thrown into an equivalent room that you would get a motel 8 . stayed in nicer rooms for less
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tennessee

Great value

Posted Jan 27, 2015
Loved the pool, hot tub and breakfast. However the mattress was about a five!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, TN

Hotel 2 queen Room Non-Smoking.

Posted Jan 26, 2015
Pros: 24 hour pool time
Cons: toilet paper dispensers, too small coffee maker, not enough coffee. Tables are too big for room size.
Location: Perfect location, lots to do.
Breakfast area was a little hard to find, didn't realize they had another whole separate extended building ACROSS the street in the back of the Hotel. Front desk didn't give good directions. Hotel was a little run down/old, with newer updates. Beds were very comfortable. Table and chairs were too big for the size of room. Kids loved the 24 hour indoor pool, very nice for winter times. Overall…would I stay here again? Yes, for the price, what do you expect. It could have been a lot worse.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Blue Ridge, GA

Excellent location!

Posted Jan 20, 2015
Our room was in their back building, which I prefer since this is where you go for breakfast. They offer an excellent full breakfast with lots of variety. The room was exactly as pictured, clean and spacious. The location is awesome, directly across the street from The Island.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom virginia

located in the middle of the town

Posted Jan 8, 2015
Pros: the convenience, and the price
We had an excellent experience at the hotel, it was very clean, staff were very accommodating, and it is in the middle of all the sites in Pigeon Forge.
2 out of 5
by A verified travelerfrom Senoia ga

Ruined two days of vacation

Posted Jan 6, 2015
They charged my debit card twice and left me over drawn and broke two days before i was set to go home they didn't offer for me to stay free of charge till they fixed it not very customer friendly very disappointed with them
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and updated rooms.

Posted Jan 5, 2015
Very friendly front desk staff. Rooms are clean and updated. Very convenient to restaurants and attractions. I will definitely stay there again. Enjoyed my stay.Thank you!