Ratings based on 1,690 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom kc, mo

Average

Posted May 2, 2015
Motel was good for what we needed, a little old but our room location was great for traveling with dog, satisfied with our stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Inexpensive but clean.

Posted Apr 30, 2015
Pros: Cleanliness and friendly staff.
Cons: better bed and TV reception.
Location: Near Gatlinburg Convention Center, sites and shopping.
The motel was relatively inexpensive and clean. The TV was not too good but ok and the bed was a little rough. The room was relatively quiet except for a stream running next to the motel which was actually soothing. I would not mind staying again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Hotel on a lovely stream.

Posted Apr 21, 2015
Pros: Awesome indoor pool and hot tub area and friendly staff!
Cons: Mattresses are in need of replacing.
Location: Roaring Fork motor trail is very close and the trolley stop is right outside the front door. Easily walkable to the parkway and restaurants.
Nice hotel with a lovely stream out the balcony, but balcony was small and had no chairs. Wonderful inside and outside pools and hot tub. The room was ok but small for 4 people and the mattresses need to be replaced, but would recommend and will stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Pros: The pool area was great. The kids loved it!
Cons: Matresses!!!!!!!! our's was terrible! The pull away bed was actually more comfortable than the bed itself.
Location: It's a little farther from the "Strip" than it appears on the map, but the street it is located on comes out in the middle of Downtown.
It was a great 3 days. Aside from the longer walk than expected with 3 years olds, the hotel has some great amenities like the awesome pool and free wifi. The down side was the terrible mattresses, the sketchy EXPOSED wiring hanging outside our door that had clearly been worked on for fire damage, no free breakfast which is important to families on a budget, and no parking as the hotel was mostly full.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
loved the hotel,, didn't like the traffic. Pool hotel room was fine my family and I had a great time
2 out of 5
by A verified travelerfrom Greenville, SC

Nothing special

Posted Apr 20, 2015
Pros: About what you would expect for a standard priced motel in Gatlinburg. Apparently WIFI is an issue in all motels, though the desk at all will say not
Cons: Beds, linens, WIFI
Location: 10-15 minute walk from the convention center, downhill to the center, uphill going back. Lots of Gatlinburg touristy stuff nearby.
Beds not very comfortable. WIFI unacceptable - really awful at any time of day or night. Facility is old and dated, but kind of what I have to come to expect in Gatlinburg. Rooms not well insulated so a lot of noise from other guests can be a problem. Longer walk to convention center that the literature will make you think.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and many great accommodations

Posted Apr 11, 2015
Beds were less than desirable and needs more pillows
1 out of 5
by A verified travelerfrom ky

Worst stay EVER

Posted Apr 10, 2015
Room was awful half the amenities didn't work and the staff couldn't be bothered with it! The beds were hard the rooms musty and outdated. Wifi sucked and cable stayed out half the time!
1 out of 5
by A verified travelerfrom Chicago Il

The rooms were dirty, full of ants.

Posted Apr 10, 2015
Can't say I'll be back. Sheets had not been changed from previous guest and I had to call 3 times to get them to bring clean ones. Wall paper was peiling off. Ants every where mold in the room and the baseboard moldings were falling off. Took pictures to prove how awful the place was. hotel let drunks roam freely about with open containers. Made pool area unsafe.
3 out of 5
Recommended
for Families
by A verified travelerfrom atlanta

good value for price

Posted Apr 9, 2015
Pros: location, indoor pool, hot tub
Cons: free breakfast
Location: convenient walk to strip
Lovely indoor pool, nice hot tub, kids pool. Comfortable mattresses. low quality scratchy sheets. good value for cost//