Ratings based on 1,738 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cool Ridge, WV

Creek side room was so peaceful.

Posted Jul 1, 2015
Slept with balcony door open every night and fell asleep listening to the creek. Loved it! Such a peaceful setting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pelion sc

Great Family Lodge

Posted Jul 1, 2015
Great family mountain lodge. Great pools. Rooms clean and cozy. Being on the creekside with the creek right outside our room was so peaceful. We will definitely stay again. If you are looking for a traditional family vacation spot. Sidney James Mountain Lodge is the place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Very nice staff and amazing inside pool . Convenient to trolley also
2 out of 5
by A verified traveler from NC

Relatively close to the Gatlinburg strip.

Posted Jun 27, 2015
Many bugs in the room. The pillows were extremely flat. The mattresses were quite uncomfortable. We had plumbing issues related to the toilet. Occupants in neighboring room (s) were outside talking loudly and hanging out until after midnight.
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Very nice

Posted Jun 27, 2015
This is the 3rd time I have been here it's really nice the tv went out and the 3 rd shift guy made sure we were tooking care of so we got a different room I would come back again and have told all my family about this place
2 out of 5
by A verified traveler

Posted Jun 27, 2015
The toilet did not flush unless you opened the back and manipulate the chain.
2 out of 5
by A verified traveler from KY

Needs a lot of maintenance, and updating.

Posted Jun 23, 2015
Pros: The creekside room did have a great view and sound of the creek
Cons: Painting would be a quick easy improvement.
Location: Nothing to do very close to the hotel. Can walk to things to do though. However it is a tiring up hill walk back to the hotel.
Though a family friendly facility, the kids were running and screaming all hours of the day and night. Could not enjoy the pool or hot tub due to unruley children. When we approached the staff, they said "What do you want us to do about it"?
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Sidney James: A Great for

Posted Jun 22, 2015
Pros: The shower water was hot, the linens clean, and the staff eager to please. They even changed our room to one over the creek!
Cons: They really need to update the furnishings and paint. Also, our room lacked screens on the window and patio door.
Location: We had a trolly stop right outside our hotel door, and for $2, we got all-day trolly passes to visit the Gatlinburg art villages
We booked the Sidney James as a budget-saver for two senior women looking for a tourist trip through the Blue Ridge: Safe and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puryear TN

Nice place to stay. :)

Posted Jun 21, 2015
Everything was nice! Staff was friendly and very helpful. The room was great. The amenities was awesome, especially the pools and jacuzzi. I would recommend it highly. We will stay again if ever back in town..
3 out of 5
Recommended
for Everyone
by A verified traveler from Savannah GA

Near gatlinburg

Posted Jun 19, 2015
Friendly getaway near main shopping and eating. Trolley available and shuttle service.