Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, Fl

Nice hotel and close to everything

Posted Mar 21, 2015
It was a very nice hotel. The hotel staff were very nice and helpful. I would definitely recommend this hotel to family and friends.
Comment from Hotel Management
Mar 25, 2015 by Chad Roberts, Hotel Management
Dear Diego, Thank you for the review about our newly remodeled hotel. We are excited to show our guest our new additions, updated amenities and updated Breakfast Medley breakfast program. We are glad that you will recommend us to your family and friends when they visit the Great Smoky Mountains. We look forward to your return to your home away from home. Sincerely, Chad Roberts Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
The rooms were very nice. I would only recommend the waffles for breakfast. I didn't care for the eggs and gravy but my fiancé didn't mind them. As for the hotel, I would stay there again.
Comment from Hotel Management
Mar 17, 2015 by Chad Roberts, Assistant General Manager, Hotel Management
Thank you for taking the time to review our property. We are in the process of updating our breakfast program to the new Breakfast Medley program offered by the Sleep Inn Dream program. We are so excited about our new amenities and services to our guest. We appreciate you taking the time to give us feedback and we have just done a 1.2 million renovation, to provide a better stay. We are constantly updating and trying to provide better customer service. We look forward to your return trip and giving us an opportunity to impress you with our new updated breakfast items.
4 out of 5
Recommended
for Everyone
by A verified traveler

staff nice helpful

Posted Mar 11, 2015
Pros: cental location clean
Cons: large chair for sitting in room
Location: located close to everything
nice clean could have a nicer large chair for sitting but overall nice
Comment from Hotel Management
Mar 25, 2015 by Chad Roberts, Hotel Management
We thank you for sharing your comments about our $1.2 million remodeled hotel. We are working hard to showcase our new updates, upgraded amenities and our new Morning Medley breakfast program. We are excited and working on adding the new updates to our rooms and common areas. We are looking forward to seeing you again on your return to Sleep Inn in Sevierville. Sincerely, Chad Roberts Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Dec 21, 2014
Pros: Beds were very comfortable.
Cons:
Location: Location was good, close to several activities in area.
Staff was great, and very friendly. Breakfast was really good, waffles, oatmeal, toast, sausage, no eggs, but did not miss them with everything else.
Comment from Hotel Management
Mar 6, 2015 by John, Hotel Management
Glad you choose us as your Choice hotel and we look forward to your nextstay. Scott Ellis / General Manager
4 out of 5
Recommended
for Families
by Maiannefrom Kentucky

Cheer competition weekend

Posted Dec 9, 2014 on Hotels.com
Our stay was very nice!!! I was excited that the Sleep Inn had a full breakfast in the morning. I would have liked a little more room so we could of had a roll away bed but it was very comfortable and CLEAN!!!
Comment from Hotel Management
Mar 1, 2015 by John, Hotel Management
Thank You for your comments and we always look forward to your next competition and stay with us here at the Sleep Inn Sevierville. Scott Ellis / General Manager
5 out of 5
Recommended
for Families
by Robert Efrom TX

Great stay!!

Posted Dec 7, 2014 on Hotels.com
Room was clean and comfortable. Staff very friendly and kind to my little poodle. Great stay.
4 out of 5
Recommended
for Couples
by Jacquelinefrom Memphis

Nice Room for the money

Posted Nov 19, 2014 on Hotels.com
Breakfast was not good. Beds were too firm. Great location, very clean room and decorated nicely.
3 out of 5
Recommended
for Families
by Bryanfrom Asheville, NC

Good for the $

Posted Nov 14, 2014 on Hotels.com
Good Location. Great price for the weekend we went down. We had 2 rooms. The breakfast was not great but it was included so I can't complain. There are no rooms with tubs. My Mother in law and my small kids really don;t do great in the tiny showers they have. I would stay again if I was alone, but probably won't with the family only because the tub is worth the extra $20 a night.
5 out of 5
Recommended
for Business Travelers
by Johnfrom Stevenson, AL

Nice, quiet hotel

Posted Nov 12, 2014 on Hotels.com
Great location for me...Staff very helpful with directions etc. room good for me...probably small for three or more. Breakfast was.....free...
5 out of 5
Recommended
for Families
by A verified traveler

Great stay

Posted Nov 6, 2014 on Hotels.com
My only issue we had was an odd smell in the evelators. Needless to say we used the stairs after the first trip to our room. Room was clean, staff was great!