Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel needed for an overnight stay in Gatlinburg

Posted Nov 18, 2014 on Hotels.com
Short trip to attend a two day event at the convention center with two family members. The hotel was close to the convention center, clean, had pleasant staff and a great rate so it met our needs for this stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Clean hotel convenient location.

Posted Nov 16, 2014
Pros: Location.
Cons: Size of the bathroom could be increased.
Location: Close to shopping and food. Liked the fact that we could walk to everything.
Room was very nice and clean. The only draw back was the size of the bathroom.
2 out of 5
Recommended
for Couples
by A verified traveler

Won't stay again

Posted Nov 14, 2014 on Hotels.com
Shower did not work, I mean there was no handle to turn it on, just a plastic bag tied around the stump where handle should have been. Maybe they put us in the room because we were only staying the night. Room was clean but they don't provide soap or anything like that.
1 out of 5
Recommended
for Couples
by A verified traveler

Unfortunate Choice, Super 8 Gatlinburg

Posted Nov 12, 2014 on Hotels.com
I will say it clearly. The door's chain lock was broken. Hence, there was no way to secure the door when inside the room. The door jam allowed cold air and bright sunshine to stream through into the room. The HVAC's plug had outdate electrician's tape around it. Body care products were taken. One coffee pack for double room was stocked.
2 out of 5
by A verified travelerfrom Indiana

Said they had a hot tub. Looks like it hasn't

Posted Nov 12, 2014
Pros: It was close to downtown.
Cons: Updating would help a lot.
Location: Close to the mountains. Smokey Mt national park nearby. A lot to do downtown.
Walk in two room smelt really bad. Like they sprayed something to cover the smell. Bathroom had mulled around the bathtub. And by refrigerator electrical outlet was coming out of the wall. Left a day early no refund.
3 out of 5
Recommended
for Families
by Victoriafrom Calhoun, ga

you get what you pay for

Posted Nov 11, 2014 on Hotels.com
Bathroom had black mold on the wall behind the toilet growing out from the baseboard. It looked like they may have tried to paint over it to cover it up. There was no hairdryer, it looked like it was ripped from the wall where the hair dryer normally was. The beds were so hard to sleep on, i woke up with bad back and neck pain. It was a place to sleep after a long day with 4 little kids. It was a little far off the main strip, so bit of a haul with kids. Its a Super 8 though so we didnt expect much. the black mold was the worst part but i knew they didnt have any rooms left and it was just in the bathroom so i just kept the kids out of the bathroom.
3 out of 5
Recommended
for Getaway With Friends
by Kellifrom Indianapolis, IN

Spontaneous Weekend

Posted Nov 11, 2014 on Hotels.com
My mother and I went down for a random trip for the weekend to go hiking and such. This hotel was at a great location. No need to pay for parking anywhere, which was a plus, and the walk was not far at all from the main strip. The room was average. We paid $60 a night. I wouldn't spend any more than that. They did have a hot breakfast. The breakfast was ok, but cramped up by the front desk. We just grabbed breakfast and went back to the room. The room seemed pretty dated, but it looked as if they are trying to make it more modern. Good room for the price.
4 out of 5
Recommended
for Families
by A verified traveler

Good family location

Posted Nov 11, 2014 on Hotels.com
The hotel is older and could use some updating particularly in the bathrooms. But our stay was comfortable and clean and the hotel staff was very friendly and accommodating! Would def stay again
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice breakfast, nasty bathrooms

Posted Nov 5, 2014
Nice staff, awesome breakfast, pretty decent room, bathroom was old, and falling apart.
4 out of 5
Recommended
for Everyone
by A verified traveler

comfortable place to stay

Posted Nov 2, 2014
Pros: location
good place for the price. short walking distance to the main strip.