Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from English IN

Nice for the price.

Posted Jul 13, 2014
Was off the beaten path so it's quiet. Walking distance to the pathway. Great breakfast!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tilbury

Nice hotel older but nice!

Posted Jul 11, 2014
Would be nice if house keeping would wait till 11 am to open door to clean room!
1 out of 5
by A verified traveler from Kalamazoo, Mi.

What a hole!

Posted Jul 2, 2014
Pros: Nothing
Cons: Tear it down.
Location: Great
Walked into room, the mirror on the wall was cracked in half. Turned on the old air conditioner, couldn't hear the tv. Had just enough room for 1 person to walk around the bed. The mattress was badly worn with ruts in it. Terrible experience!!
4 out of 5
Recommended
for Everyone
by Mike from Ida Grove, Iowa

Excellent Location

Posted Jun 2, 2014
The hotel is extremely close to downtown. We stayed there 5 nights. We didn't have a car, so we either walked or took the trolley. We wanted to be close to the convention center and the Super 8 was only 2 blocks away. It was very convenient. The room was clean and all quests were quiet. The pool was nice. The staff was friendly, and the food was good. The only concern was with the towels, soap, etc. There were signs indicating that towels, soap, etc would be replaced. The only problem is that it didn't happen the first 2 days. We asked the staff and they gave us what we wanted. They came the 3rd day, but we went back the 4th day and asked for more items. The hotel is priced well considering the price of other ones in Gatlinburg. We would go back again and we would recommend it to other people.
3 out of 5
Recommended
for Everyone
by L.M.N from Kentucky

Gatlinburg hotel

Posted Apr 16, 2014
Looks of the hotel are deceiving. I had a king size bed with adm fireplace and Jacuzzi tub
2 out of 5
by A verified traveler

Just standard

Posted Mar 31, 2014
Overall it was just okay. There were no towels or washcloths upon checkin and no toilet paper. I had to go to the front desk for both. Room was clean, shower was new, facility is ran down and I could have stayed at nicer for the price.
4 out of 5
Recommended
for Families
by Mary from Indiana

Nice Rooms

Posted Mar 31, 2014
Pros: Clean rooms.
Location: Gatlinburgh has many trails through the Smokies. Beautiful place to visit outside of town. In town seems to have carnival atmosphere.
We stayed for 3 nights. The rooms were very clean and smelled very nice. The staff was very attentive to anything I asked. We went in March and it was still chilly, so we did not try out the pool. Our kids enjoyed making waffles each morning from the complimentary breakfast.
3 out of 5
by A verified traveler

Aging super 8 in good location

Posted Mar 30, 2014
Typical outdated super 8. Management did not address issues in timely manner. Unlikely to stay here again.
4 out of 5
Recommended
for Everyone
by SANTA KAZOO from BUFFALO NY

CENTRALLY LOCATED

Posted Mar 21, 2014
Pros: CLOSE TO THE ACTION AND NICE PEOPLE!!!!
Cons: THEY WERE DOING IT THE RENIVATIONS MY TWO PROBLEMS HANDLED IMMEDIATELY
Location: EVERYTHING DO U KNOW GATLINBUR TN????? #8 LITE IS THE HUB
ALL MY ACTIVITIES WERE IN SCOOTER RANGE AND I GOT A HANDICAPPED ROOM WITH HAND RAILS AND SPACE!!!
1 out of 5
Recommended
by Timothy Smith from Dryden Virginia

Bad Experience!!!

Posted Jan 5, 2014 on Hotels.com
Well where do I start? When we arrived at the motel to check-in it was 4:00. We had reservations we had made months before. We were told it had been a bad night and they did not have a room ready for us we would have to wait. We went and parked outside our room for a long and waited while we watched the workers clean other rooms. Finally I went and ask one of the housekeepers if they could clean our room. They then started to clean our room while we waited. Then we got in the room to find out that the TV remote was torn up. It would not change channels. The shower curtain had black mold on it around the bottom. The light fixture in the shower was broken and the cover to it was barely hanging over your head while you shower. The mattress was worn out and like sleeping on rocks. We went to eat and returned to our to find a wad of washcloths hanging from the door handle. Guess they had never given us any to start with. Would not recommend this motel to anyone.