Ratings based on 768 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from sc


Posted Jul 6, 2015
Book room for 2 nights stay one night went to dollywood came back notice pack missing reported it few mintues later was kick out of hotel .
1 out of 5
by A verified traveler from North Carolina

Not Very Happy

Posted Jul 4, 2015
Our first room we couldn't get into, due to door being stuck. Then the next room they gave us someone was in. Third time a charm, except for dirty refrigerator. They over charged my account leaving me $1.07 to feed my family of 5 for the day...but they let me borrow $50 so we could at least eat. My husband and I were not happy with this stay at all.
2 out of 5
by A verified traveler

Posted Jun 29, 2015
Our room smelled of stale cigarette smoke. A deal breaker in my book.
4 out of 5
for Everyone
by A verified traveler from Tennesse

Nice hotel for the price paid

Posted Jun 22, 2015
Good sized room. Comfortable beds. Modern rooms. Really small pool
2 out of 5
by A verified traveler from Ohio

Hotel in Gatlinburg

Posted Jun 20, 2015
Pros: The cleaning staff were very friendly and helpful. The room was clean.
Cons: Extend the breakfast time to around 10:00 a.m. The hallway carpets needed a good cleaning.
Location: The location was pretty good. We could walk to a few of the restaurants. The hotel was close to the arcade, mini golf, and racetrack.
Usually on vacation you do not get up early, breakfast was from 6 am. - 9:00 a.m. They started pulling the food as soon as 9 am. came. The area was packed for breakfast. The parking lot was not very big. There were several parking spots that were tight because of the poles in the lot. If you did not arrive early the lot was full. The front desk staff were not all that friendly. The pool was a joke, about the size of a bathtub. .
4 out of 5
for Everyone
by A verified traveler from Estherwood, La.

Nice hotel convenient location

Posted Jun 18, 2015
This hotel is conveniently located in the middle of Pigeon Forge with easy access to Gatlinburg. I especially liked the ease of walking distance to so many great places to eat. The only downside was that the pool is kinda small.
5 out of 5
for Everyone
by A verified traveler from WV

Nice hotel, very accommodating. Easy access

Posted Jun 11, 2015
Pros: Cleanliness, friendly, easy access to nearby attractions.
Location: We went to Dollywood, easily accessible, also Comedy Barn is only a short distance, Restaurants of various kinds are nearby.
Very nice accommodations, excellent breakfast includes egg, sausage, gravy, andE waffles. We have stayed here each of the last two years because it was reasonably priced, clean ,friendly, and good breakfast choices.
5 out of 5
for Everyone
by A verified traveler from Lumberton, MS

Nice & clean Hotel!!

Posted Jun 9, 2015
Pros: The price & how clean it was!
Cons: Maybe a bigger pool but overall great stay!
Location: Its on the main strip in Pigeon Forge & within walking distance to most attractions downtown.
I was really nervous about booking a hotel in Pigeon Forge, TN that was only $45 a night. When I got there I was very impressed with everything. The pool is nice but kinda small because its a salt water pool. Best part about the pool is its indoors so we could still swim even when it was raining. The rooms were wonderful & comfortable. We will definitely be back to this hotel on our next trip!!
4 out of 5
for Everyone
by A verified traveler from Kentucky

Posted May 21, 2015
Pros: inside pool
Cons: all was good
Location: everything is very close to this location
This is not a new motel and the rooms are small but very comfortable and clean! Condition of rooms and all was pretty good. Pool is small but all the kids had a blast in it. I will be staying at this motel on my next visit to the area!!! Really enjoyed our stay here.
2 out of 5
by A verified traveler from Ohio

Needs improvement in room maintenance

Posted May 15, 2015
Pros: Location was close to the attractions we visited.
Cons: Certainly the cleaning and maintenance staff needs to be improved.
Location: Hotel was in Pigeon Forge and the theaters and shopping was close by.
First room we got when we arrived at hotel was unready and still dirty from previous customer, door was unlocked, music was playing and bed was unmade etc. They gave us another room. That was the first strike. We got back from daily activities the next day and our room had not been made up and this was at 4:30 in the afternoon. Told the desk clerk and he went up and made bed, gave us clean towels and emptied trash. Strike two. The next day maid service came around about 3:00p after we came back and we had to vacate room for 15 mins while cleaning was done. Strike three!!! Also lights wouldn't work, one was unplugged and another had a short in it plus refrigerator kept tipping over every time you opened up the door.