Ratings based on 1,309 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice hotel plus a great location

Posted Apr 10, 2015
Pros: Location and super breakfast buffet
Cons: Doesn't need any improvements.
Location: This hotel is within walking distance of many restaurants, a putt-putt course and a movie theater.
My wife and I have stayed at many hotels in the Pigeon Forge are. The Inn on The River is one of the best we have stayed at. They have a very friendly and helpful staff, clean and comfortable rooms and a great breakfast buffet. We also liked the location; the Inn is close to shopping and restaurants in the immediate area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madisonveille, Tn

Breakfast barl.

Posted Apr 8, 2015
Pros: Location was great
Cons: Can't think of a thing
Location: Close to great restaurants, Tanger Outlet, great places to walk. View of the river.
Excellent breakfast bar. Helpful staff. convenient parking. Close to all events in Pigeon Forge
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario Canada

good location, central to area and activities,

Posted Apr 6, 2015
Pros: refer to above box.
Location: Pigeon Forge Tn
staff very friendly and helpful, Stay was the halfway point to returning home so limited time spent there. Included breakfast very helpful especially on departure date. weather was not conducive to using the outside pool. Inside pool occupied by children(it was spring break). Surprised by the low level of noise for a fairly large hotel. Rooms sufficient for our purpose.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom johnson city, tn

Posted Apr 1, 2015
Great location! Walking distance to several attractions but felt like you were off of the main strip at the same time. Will stay there again for sure!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Livingston, TN

Great location and clean rooms

Posted Mar 28, 2015
Location was convenient to attractions. Rooms were clean and quiet but a little small. Great hot breakfast. Would stay here again.
3 out of 5
Recommended
for Families
by A verified travelerfrom Dayton, Ohio

Not quite our expectations

Posted Mar 19, 2015
Pros: The balcony was a nice bonus.
Cons: With today's technology, the guest rooms need to have more electrical plugs to accommodate travelers
Location: There is an abundance of things to do in the Pigeon Forge Area.
The brief time that we spend with the Front Desk Staff was very pleasant. The Clerk was friendly and helpful. The internet showed the hotel being more up-to-date than it really was. Carpet and rooms were dated. The rooms seriously lacked electrical plugs for charging phones and electronics. There was one available plug on the far side of the room (away from the beds) which had a multi-plug adapter on it; the problem was you could only use 2 of the outlets at a time . . .very inconvenient when traveling with a spouse and two teenage girls! The best part of the room was the balcony where we drank coffee every morning and watched the squirrels play and the ducks swim in the river. Very relaxing. We stayed for 3 nights but only received room service from 2 of those nights. We came back after a long day of sight-seeing to unmade beds and no clean towels. We then thought a nice swim in the pool for the kids and a soak in the "hot" tub for us . . . more like a "luke-warm" tub . . . definitely no where near hot! Breakfast was plentiful and well-stocked; nice variety for everyone. Having 24-hour coffee was a nice added bonus, along with hot tea and pop corn in the evenings. All in all our stay was good . . .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ga

Nice & convenient to every where we wanted to go

Posted Mar 7, 2015
Staff very friendly & helpful, excellent breakfast clean room everything we needed. We were able to rest, & relax! Would definitely stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Hotel was undergoing renovations which is why the hotel was rated lower.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and well located

Posted Feb 18, 2015
Pros: Very clean room, well priced
Cons: Noise protection from hallways and other rooms not great
Location: Close to all
Made us feel at home, staff very friendly and helpful providing local information on things to do
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Nice hotel!

Posted Feb 17, 2015
Highly recommend this hotel, and will definitely stay there again. VERY comfortable beds. Very clean.