Ratings based on 830 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Aug 23, 2014
This is a beautiful hotel in a great location. The lobby and the grounds are beautiful. The staff is friendly, especially George. The breakfast buffet was awesome! And my son loved the pool. Not walking distance to downtown Gatlinburg, but the trolley comes right to the hotel. Only knock on the hotel is the rooms need to be updated.
5 out of 5
Recommended
for Families
by A verified traveler from arlington

Great place to get away with the family. We come

Posted Aug 19, 2014
Pros: Its clean, comfortable and away from it all.
Cons: More shuttles downtown.
Location: Its the perfect location to relax and enjoy the natural beauty of the Smokies.
Its a wonderful hotel away from the chaos and very family friendly.
5 out of 5
Recommended
for Families
by A verified traveler

Hotel was amazing!

Posted Aug 18, 2014
Pros: Pool was a hit with the kids.
Hotel was clean and the location was perfect for me. Great views, food, bar and pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Room with a great view

Posted Aug 14, 2014
Pros: Everything---convenience, view of the town of Gatlinburg, atmosphere.
Cons: Keep doing what you are doing.
Location: The city of Gatlinburg has many things to offer--The Aquarium, all the different shops and boutiques, and all the restaurants--an endless list!
Whenever we visit Gatlinburg, we always stay at the Park Vista. Once you park your car at the hotel, you don't have to use it until you leave--the trolley takes you everywhere--and you can't beat the price of the trolley!! The Park Vista has always been our choice of hotels--convenient, friendliness of the entire staff, to all the amenities offered--you just can't beat it! The entire staff makes you feel right at home--friendly, courteous, and always helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winston Salem, NC

A great hotel with an even better price tag.

Posted Aug 12, 2014
Pros: Great breakfast. Very clean. Beautifully decorated. Very comfy beds. Rooms has plenty of space for at least four people. Pretty view. Nice staff.
Cons: Breakfast staff a little slow/inattentive, but there were a lot of people in dining area.
Location: Just a few miles from the strip so it is a little quieter. Near the trolley station for east access. Lots of shopping and restaurants nearby.
We were only passing through town so we only stayed one night but I would definitely stay again.
4 out of 5
Recommended
for Families
by A verified traveler from worcester, MA

Very nice

Posted Aug 9, 2014
Extremely friendly staff. Rooms are nicely decorated and were clean. Entry and lobby are nice, the rest of the hotel isn't noteworthy aside from it being round. Hotel breakfast was just OK.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great view

Posted Aug 6, 2014
Nice hotel. The room could have been cleaner, the floors needed vacuumed better.
1 out of 5
by A verified traveler from Cincinnati, Ohio

Look at other options

Posted Aug 1, 2014
I reserved a king size room with jacuzzi and instead received a standard king (mountain view) without. It was on the first floor so my view was of the parking lot. The room was kept very cold so I attempted to turn on the heater and a gas smell along with the smoke detector going off immediately followed.
5 out of 5
Recommended
for Everyone
by A verified traveler from nashvillej tennessee

We loved the hotel and how clean it was

Posted Jul 31, 2014
Pros: Comfortable and clean
Cons: Water pressure. Parking
Location: Wish it was closer to main strip
We had a great experience at your hotel and I would recommend to others however I am a little upset that you have not refunded my room fee of 75.00 that you charge per room at time of checkout. I had 2 rooms and was charged 75.00 per room at a total of 150.00 that needs to be credited back to my account. It has been 7 days and I would like thus taken care of immediately
1 out of 5
by A verified traveler

Nothing in our room worked!! Coffee pot, phone etc

Posted Jul 21, 2014
Cons: Everything!!
Didn't like hotel at all-- nothing in rm worked including coffee pot phone air conditioner or wifi--ver disappointing-:)) couldn't get on elevators-- too slow so had to use stairs-:))