Ratings based on 857 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from va

very impressed with the total stay

Posted Sep 9, 2014
Pros: top floor view
Location: center of gatlinberg
facilities & staff were way more impressive than expected. rooms were very clean. great view from top floor balconies.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice view!

Posted Sep 8, 2014
Pros: Everything
Location: Perfect location. Great view of the city of Gatlinburg and the mountains. 2 minutes from everything...
We were so impressed with how nice the hotel was. The pillows were AWESOME!!!!! The rate was awesome for such a quality hotel. We will DEFINITELY stay again!!!
4 out of 5
by A verified traveler

Posted Sep 8, 2014
Our room was nice, the pool is nice but some parts of the hotel were a little outdated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2014
Not bad. Everything fine. Just make sure to call and reserve a room upstairs
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte NC

Excellent

Posted Sep 5, 2014
Heavenly view, great service, excellent value. I would definitely want to visit soon
4 out of 5
Recommended
for Everyone
by A verified traveler from greenville, sc

the best gatlimburg view

Posted Sep 3, 2014
all very well in the hotel, with the exception of the check-in that was at 4 pm...late check in
5 out of 5
Recommended
for Everyone
by A verified traveler from Jonesville, va

Beautiful setting

Posted Aug 30, 2014
Pros: Everything
Cons: Nothing
Very well maintained and clean. Staff very friendly. The breakfast Buffett to die for. Will return for another stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Aug 23, 2014
This is a beautiful hotel in a great location. The lobby and the grounds are beautiful. The staff is friendly, especially George. The breakfast buffet was awesome! And my son loved the pool. Not walking distance to downtown Gatlinburg, but the trolley comes right to the hotel. Only knock on the hotel is the rooms need to be updated.
5 out of 5
Recommended
for Families
by A verified traveler from arlington

Great place to get away with the family. We come

Posted Aug 19, 2014
Pros: Its clean, comfortable and away from it all.
Cons: More shuttles downtown.
Location: Its the perfect location to relax and enjoy the natural beauty of the Smokies.
Its a wonderful hotel away from the chaos and very family friendly.
5 out of 5
Recommended
for Families
by A verified traveler

Hotel was amazing!

Posted Aug 18, 2014
Pros: Pool was a hit with the kids.
Hotel was clean and the location was perfect for me. Great views, food, bar and pool.