Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
91% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Great stay my family and i enjoyed our time we loved being on the river and going out in the mornings and enjoyed the free breakfast.
Comment from Hotel Management
May 27, 2015 by Thom C, General Manager, Hotel Management
Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. I appreciate the feedback and I am glad you enjoyed your visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Nice

Posted May 12, 2015
Hotel room was nice beds were great. Would have been better if the pool was open. Night desk clerk was wonderful she was super nice and great to talk to.
Comment from Hotel Management
May 14, 2015 by Thom C, General Manager, Hotel Management
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and as helpful as possible. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Thanks again, please come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted May 6, 2015
Great location, clean rooms, very nice. Would definitely stay here again.
Comment from Hotel Management
May 7, 2015 by Thom C, General Manager, Hotel Management
Thank you for your review, your feedback, and your comments regarding your stay. I am glad that you enjoyed the value and the convenient location of our hotel. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Staff was helpful and accommodating. Any problems addressed immediately.
Comment from Hotel Management
Apr 22, 2015 by Thom C., Hotel Management
Thank you for taking the time to rate our hotel. We are pleased to hear that you found our staff so helpful and accommodating. We look forward to your next visit with us. Thanks for choosing Travelodge Inn & Suites.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Central Minnesota

Good value overall

Posted Apr 20, 2015
If you are liberal, pick another hotel. They have Fox & Friends on TV in the breakfast room. Those haters are not the soundtrack to start a positive morning.
Comment from Hotel Management
Apr 22, 2015 by Thom C., Hotel Management
Thank you for taking the time to rate our hotel. We are glad to hear that you found our accommodations to be of good value. We look forward to your next visit with us. Thanks for choosing Travelodge Inn & Suites.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance to Gatlinburg shops

Posted Apr 14, 2015
We did request room that no pets have stayed in but my allergies confirmed a pet had been in the room. The room was clean and the shared balcony was not a problem. Bed was very comfortable
Comment from Hotel Management
Apr 20, 2015 by Thom C, Hotel Management
We really appreciate your taking the time to let us know of your recent experience. We are truly sorry to hear that you encountered a room that (at some point) housed a pet, even though we do our best to control which rooms they are housed in. We truly value your business and hope that you will consider us again when traveling in the area. Thanks for choosing Travelodge Inn & Suites.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kentucky

Close to the mountains

Posted Apr 8, 2015
Easy getting out and in by using bypass around town traffic
Comment from Hotel Management
Apr 13, 2015 by Thom C, Hotel Management
We are so pleased that you enjoyed your visit with us. As new owners, your feedback is very important as we work to improve all our services. We appreciate your business and hope you will visit us again soon.
3 out of 5
by A verified traveler

Posted Apr 6, 2015
Kitchenette is a very small refrigerator with a microwave on top. No TV in sleeping area. Showers are EXTREMELY small with no water pressure.
Comment from Hotel Management
Apr 9, 2015 by Thom C, Hotel Management
We sincerely appreciate your taking the time and effort to write us a very insightful review. We want you to know that we are committed to delivering the highest level of service to our guests, and we will use your feedback to help us correct our deficiencies and improve our services further to better achieve our primary goal. We sincerely hope you will accord us a chance to serve you again. It would be a pleasure to welcome you back to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice room

Posted Apr 5, 2015
Nice loc river sounds great to sleep to. Large rooms easy in and out of parking.
Comment from Hotel Management
Apr 9, 2015 by Thom C, Hotel Management
We really appreciate your taking the time to let us know of your recent experience. We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, so please stay with us again soon so that we can demonstrate our continued commitment to your comfort.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom beavercreek oh

Nice hotel close to everything

Posted Apr 4, 2015
Downtown Gatlinburg is easily accessible and accommodations were great.we could walk to everything and could leave our car under covered parking area with no worries.the front desk manager was very nice and very helpful.they found directions for our zipping trip and printed vouchers that we needed from email..it was a great stay
Comment from Hotel Management
Apr 9, 2015 by Thom C, Hotel Management
Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. We appreciate the feedback and we're glad you enjoyed your visit, hope to see you again soon!