Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Ohio

Old & Off the Beaten Path

Posted Jun 30, 2015
Pros: The view of the creek.
Cons: Needs to be updated in general.
Location: Crocket's Breakfast Camp was a short walk away. Very good food!
We stayed at Travelodge Inn for one night only to break up a long car ride. The inn is old, which is fine. But it smelled kind of bad, and it really didn't seem that clean. The balcony over the creek had a nice view, but it was shared and dirty. Also, most of the things to do in Gatlinburg were a pretty good hike from the hotel. The staff was very nice though, and it was okay for one night. I wouldn't want to spend more than that there.
3 out of 5
Recommended
for Everyone
by A verified traveler from TX

Old, but clean

Posted Jun 26, 2015
It's definitely not the Hilton. Older, but clean and friendly and very helpful staff. Good place to stay on a budget. Overall, enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel stay

Posted Jun 22, 2015
Great. My husband and I really enjoyed are stay here. Will recommend to family and friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dalton, GA

Nice views on the river!!

Posted Jun 22, 2015
Pros: Nice location just off the Parkway!
Great experience. We will stay here again. Loved the balcony that overlooked the river. It was nice to be a block off of the Parkway and not to have all that loud noise.
3 out of 5
Recommended
for Everyone
by A verified traveler from King NC

Posted Jun 20, 2015
This is an older hotel but they have remodeled the inside. Had comfy beds and great water pressure in the shower. I didn't like having to share the balcony with 2 other rooms and the front desk was very rude when checking in.
3 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, Ohio

Nice hotel close enough to walk to down town.

Posted Jun 15, 2015
Nice hotel that close enough to walk to downtown but away from the noise. Easy to get in the bypass which makes it much easier to get to Pigeon Forge. Could use some more parking. Sharing the balcony could be a plus or negative. I would recommend this hotel.
2 out of 5
by A verified traveler

Rooms are dirty, lousy towels. Cobwebs, smells.

Posted Jun 8, 2015
Pros: Nothing!
Cons: Ground up improvements needed. Staff was poorly trained.
Location: 2 blocks from main drag at the farthest end.
Incompitent staff, lousy condition, cobwebs in bathroom and on balcony. Stained balcony seating, tables. Filthy, old carpet. No miron in room (even theough there was ironing board). Poorly communicated pet fees. Will NEVER stay here again!
Comment from Hotel Management
Jun 14, 2015 by Thom C, General Manager, Hotel Management
I am sorry that we did not meet your expectations. Your comments and feedback is important to us as we work to offer a good facility in the Gatlinburg area. Thank you for choosing the Travelodge Inn & Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice Hotel next to the Gatlinburg Strip

Posted Jun 8, 2015
Pros: Location
Cons: Nothing; great for price
Location: Within walking distance from the Gatlinburg Strip
We stayed here with a wedding party; it is pet friendly and a great place to stay, especially for the price. The staff was great! Beds were very comfortable and clean. This hotel is located around the corner from the Gatlinburg Strip and within walking distance from everything. I would definitely stay here again!
Comment from Hotel Management
Jun 14, 2015 by Thom C, General Manager, Hotel Management
I am glad that you enjoyed the value and the convenient location of our hotel! It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to welcoming you back during your next stay in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Great stay my family and i enjoyed our time we loved being on the river and going out in the mornings and enjoyed the free breakfast.
Comment from Hotel Management
May 27, 2015 by Thom C, General Manager, Hotel Management
Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. I appreciate the feedback and I am glad you enjoyed your visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from L

Nice

Posted May 12, 2015
Hotel room was nice beds were great. Would have been better if the pool was open. Night desk clerk was wonderful she was super nice and great to talk to.
Comment from Hotel Management
May 14, 2015 by Thom C, General Manager, Hotel Management
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and as helpful as possible. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Thanks again, please come see us again soon.