Ratings based on 1,362 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby Kim from Alabama
GREAT !!Posted Apr 10, 2014
Pros: Location and staff
Cons: everything was great
Location: Loved the location close to shops and all different places to eat in walking distance
We really enjoyed our stay and would stay again great location to shops and places to eat. Room was clean and the staff was very nice. We would recommend to friends and family. Took our parents and they are both not in good health and it was close enough to things they could enjoy as well.
for Familiesby Karen from Cleveland Georgia
Mtn motelPosted Apr 10, 2014
Location: Everything is nearby.
Wonderful place to stay. I have been staying there over 10 yrs and the staff is wonderful.
for Everyoneby jackie from ohio
Great staff and breakfastPosted Apr 9, 2014
Warm complementary breakfast every morning.. Beds were soft. Rooms were very clean . Staff was exceptionally friendly
by A verified traveler
Room was nasty!!!Posted Apr 7, 2014
Room had hair on floor in bath room. No hair dryer!! No coffee maker. Wireless didn't work. I could go on and on. I have better things to do. They got me once!! Never again
for Everyoneby Fran from Alabama
Extremely pleasant stayPosted Apr 6, 2014
The king suite had everything we needed. Balcony, fireplace, mini kitchen, private couch and TV area. Staff was eager to please. Room was Very clean, very comfortable. They even washed our balcony floor. ;) Good deal for the money.
for Everyoneby Sharon
Super place to stayPosted Apr 6, 2014
Pros: It was close to our destination (Dollywood) it was close walking distance for shopping and sight seeing.
Positive experience and the service was good when we were ready to relax the street noise wasn't to overpowering it allowed a good nights sleep
for Everyoneby Erin from VA
Quick stayPosted Apr 4, 2014
We needed a place to rest our heads from 11pm-8am while passing through town. We chose this hotel b/c it was reasonably priced & close to everything. The hotel itself is old, but The rooms were very clean & the bedding was nice. Staff were friendly. Positive experience for our family.
for Familiesby A verified traveler from Kentucky
In town close to all of the attractionsPosted Apr 2, 2014
Pros: Price and location
Cons: WI-FI only worked part of the time
Nice stay, the staff was very friendly, would stay here again.
by A verified traveler
SmellyPosted Apr 1, 2014
Cons: better customer service.. not very helpful
As soon as we walked into the room it smelled of smoke(non smoking room)we went to the office and asked if they could do something about it, they offered to put an air purifier in it, after we came back several hours later it was still awful... We asked if we could be moved to another room but all they had was a king room(4 people)we said no and asked for our money back and they said we could not do that..
by Cindy from TN
Ok for cheapPosted Apr 1, 2014
Pros: good breakfast
Cons: the lady serving the breakfast rude
Location: it is conveient to all
Check in was good thankfully we stayed in the new section the breakfast was good but the lady making and serving it was rude to the guests. The room was clean. Great for a 1 night or 2 nighter if you are not going to be at the hotel much and you need a cheap price.