Ratings based on 1,604 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom L
Great hotel for the pricePosted Feb 23, 2015
The ice machine closest to us was out of order, and I wasn't paying attention that it took .25 for ice, so I walked to the next one and didn't have .25 so I had to walk back to the room and get .25 and walk back to the ice machine put my .25 in and it didn't work. Then I went to the office to get my .25 back.
for Everyoneby A verified travelerfrom Baton Rouge, LA
Posted Feb 23, 2015
Pros: Location to Gatlinburg, Pigeon Forge.
Location: Dollywood, Dixie Stampede, Golden Corral, Cades Cove, Cherokee-NC.
Ice Storm unfortunately cut the vacation down to 2 days. No problems with the hotel or staff.
for Everyoneby A verified travelerfrom Ohio
Nice for the price, on the main stripPosted Feb 20, 2015
Location: right in the center of everything, shopping, food all in walking distance
close to everything, second time staying here and sure we will be back
for Everyoneby A verified travelerfrom Baton Rouge, La
Pigeon Forge VacationPosted Feb 19, 2015
Pros: Location in Pigeon Forge and near Gatlinburg.
Location: About 5 miles to Gatlinburg. Dixie Stampede is across the street. Close to Golden Corral and other restaurants.
Hotel was great. Heater worked great even when temps outside were <20F.
by A verified travelerfrom Alexandria, Ky
Unfair price gougingPosted Feb 18, 2015
The hotel asked for my credit card to process a $2.99 'processing' fee. When asked why, the management told me it was because they didn't have my card because I paid online. They had a TV stolen by a patron who'd booked online and so now they request a card and charge a fee. This is utterly ridiculous and I'll never stay there again.
for Everyoneby A verified travelerfrom Bristol Va
Posted Feb 18, 2015
Location: It was close to everything just to cold to walk around.
The hotel was alright. The table was dirty when we got there. The hotel said that they had private balconies but they did not say that you had to share with the room next door. It really didn't matter because it was cold but I would not have been happy had it been warm weather.
by A verified traveler
Posted Feb 16, 2015
The hotel staff were friendly at check in and check out and the beds were comfy. The room had a horrible smell to it. The shower also had hair in it from a previous guest and it was very loud in the room.
for Everyoneby A verified travelerfrom Cleveland Tn
You have to check it OUTPosted Feb 4, 2015
Pros: Just about every thing, nice staff, clean room, very comfortable beds....
Cons: In the room the cable.... The breakfast bar needs a little help.....
Location: The motel was in a great spot, we walked to breakfast at Regan's pancake pantry, they were across the street from the ole mill, great location
The room was very nice, large room with the king size bed and a couch that made a bed it someone would need it. For once my wife and me had a very comfortable bed. The evening shift clerk was great got us checked in, in a flash. The room was clean and very comfortable.
for Everyoneby A verified traveler
Second stay and still great!!Posted Feb 4, 2015
This was our second stay within in 6 months. The staff is always friendly and the rooms are clean. Great mom and pop hotel. Highly recommend
for Everyoneby A verified travelerfrom Bamberg, SC
Great hotel near all attractionsPosted Feb 3, 2015
Vacation Lodge is located right on Parkway with a trolley stop in front. It's near all the attractions. The staff was very friendly and attentive to our needs. I will stay there again!